Principal Product Designer

VIA is making an impact, and so can you.

Headquartered in Boston, VIA provides mission-critical software for secure data exchange and trustworthy AI without compromising speed, simplicity, or resilience. Its military-grade architecture helps defense, public safety agencies, and humanitarian organizations use AI while maintaining control of sensitive, distributed data even in contested or offline environments.

Learn more: solvewithvia.com.

Our technology protects the world's most sensitive data, and we’re looking for a Principal Product Designer who can make advanced AI and security infrastructure feel intuitive, trusted, and human.

As a Principal Product Designer at VIA, you will be embedded within our AI platform team, partnering closely with our Design Team, Product Owners, and Engineering to own end-to-end design for complex, high-stakes systems. Our products sit at the intersection of artificial intelligence, secure data exploration, and agentic workflows, built for environments where trust, precision, and data protection are non-negotiable. In this role, you will help define what we build and how it works, translating sophisticated technical architectures and real-world customer challenges into experiences that are as intuitive as they are secure. You'll take ownership from discovery through handoff, moving fluidly between strategic problem framing and high-fidelity execution.

Are you ready to join us?

In this role, you will

• Own end-to-end UX/UI design across VIA's product suite, including AI-native platforms, agentic workflow interfaces, multiplayer and collaborative data environments, and permission-controlled data sharing experiences
• Rapidly translate high-level workflows into low-fidelity mockups that give engineering teams something concrete to react to, reducing ambiguity and accelerating iteration
• Design for secure-by-default interaction patterns where data visibility, access control, and sharing are core UX constraints, not afterthoughts
• Collaborate with stakeholders to evaluate tradeoffs between technical complexity and user value, influencing roadmap direction
• Lead strategic design efforts for data-driven platforms, focusing on cohesive workflows and scalable systems rather than isolated screens
• Partner with Engineering to explore technical constraints, align on backend logic, and support thoughtful execution of complex features
• Translate technical requirements and security-focused constraints into clear, high-fidelity product concepts
• Transition seamlessly from high-level strategy and wireframing to the execution of prototypes, component documentation, and UI copy
• Champion the responsible leveraging of AI as a key aspect of our human-centered design process, helping to refine our AI-first design efforts.
• Establish and evolve design patterns and principles that support long-term consistency and scalability across our technology suite

Requirements

• 8+ years of product design experience, with at least 3 in complex enterprise or technical domains (AI platforms, cybersecurity, identity, or data-intensive systems)
• Technical fluency: You're comfortable working directly with engineering, reading system architecture, and designing within real constraints, not around them. You can synthesize complex information quickly and influence product direction as a result
• Agentic and collaborative workflow experience: You've navigated UX problems where multiple users or multiple agents interact with shared state, and you know how to make those flows feel clear, not chaotic
• Strategic curiosity: You are known for asking the right questions that uncover hidden technical problems or user needs in high-stakes environments
• Systemic thinking: You have a proven ability to design for complex workflows and security-focused systems where trust and precision are paramount
• Strong visual design sensibility: You have a keen aesthetic eye and can bring clarity and craft to complex, technical interfaces
• Design leadership and mentorship: You are a champion for design excellence and take an active role in scaling the team by mentoring designers, refining our internal processes, and elevating the quality of our collective output

What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are:

• Self-motivated and passionate about leaving everything they touch better than how they found it
• Firm believers that people should love what they do and are eager to build a culture that enables them to do their best work
• Creative problem solvers who respectfully challenge the status quo in the pursuit of excellence
• People who lead discussions with curiosity and value diverse perspectives
• Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop their skills
• Strong team players who thrive in collaborative environments and celebrate the success of others

Benefits

What can VIA do for you?

VIA offers competitive benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks:

• Compensation:
• This role offers a salary range of $160,000 - $190,000 USD per year
• 401K plan with up to 5% employer contribution
• Health: A fully funded, top-tier health benefits plan, including vision and dental coverage, fully covered from day one, for your whole family
• Family Support: Up to 24 weeks paid parental leave, a 4-week paid ramp-back program, and a $10K family forming benefit (covering fertility treatments, adoption, and surrogacy)
• Time off: Flexible Vacation Policy with no set annual limit or accrual period, Summer Fridays, and an extended holiday period in December
• Remote work: Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to three well-located offices, designed for collaboration and stocked with everything you could need
• Opportunities to work remotely from eligible locations for up to 2 months per year
• Growth: Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs, including VIA’s unrivaled leadership program
• A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA
• Transit: Benefits to support commuting costs
• Connection: In-person events to foster team bonding and collaboration across different teams

Read more about our benefits and perks here.

Our commitment to Diversity and Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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