Product Manager, Content Platform

IHG is looking for a Product Manager to help shape the future of our Content Platform, the foundation for how content is created, managed, and activated across IHG. You’ll help evolve the platform beyond content management, enabling smarter content decisions, simpler experiences, and greater commercial impact.

Reporting to the Director, Content Platform Strategy & Delivery, you’ll own the path from opportunity to outcome. You’ll work across business, Engineering, UX, insights, and content teams to shape the roadmap, prioritize the right problems, bring new capabilities to life, and continuously improve the platform based on impact.

Your Day to Day

• Help shape the Content Platform roadmap by combining platform expertise, user insights, business needs, and product best practices to identify opportunities that improve the experience and drive commercial value.
• Drive roadmap capabilities from discovery through delivery, launch, measurement, and optimization.
• Partner with stakeholders to understand problems, define desired outcomes, and translate needs into clear product requirements.
• Own and prioritize the product backlog based on user value, business impact, dependencies, effort, and platform strategy.
• Lead product discovery and definition, including user stories, acceptance criteria, and day-to-day product decisions that keep delivery moving.
• Partner closely with Engineering, UX, and other teams to design and deliver capabilities, resolve impediments, and maximize value.
• Use analytics, user feedback, and platform insights to measure outcomes, identify opportunities, and continuously improve the product.
• Identify ways to simplify content workflows, improve the user experience, and increase the efficiency and effectiveness of content management.
• Own product training, onboarding, guidance, and communications to drive adoption and effective platform use.
• Clearly communicate product direction, priorities, tradeoffs, progress, and outcomes to stakeholders and leaders.
• Proactively identify risks, dependencies, and decisions needed to keep the roadmap moving.

What We Need from You

• Bachelor’s degree in a relevant field or equivalent experience.
• 5+ years of product management or digital product experience.
• Experience delivering digital products or platforms with Engineering and UX.
• Strong product discovery, requirements definition, and analytical skills.
• Strong prioritization and problem-solving skills focused on user and business outcomes.
• Clear communicator who can simplify complex topics for technical, business, and leadership audiences.
• Comfortable using AI tools every day to work faster, produce better work, and sharpen your thinking, from synthesizing research and drafting requirements to pressure-testing ideas and decisions.
• Excels at both product delivery and storytelling, turning strategy into outcomes and outcomes into a clear, compelling narrative.
• Proactive and entrepreneurial, with the ability to identify opportunities, navigate ambiguity, and turn ideas into action.
• Experience with content management, digital asset management, product information management, or enterprise platforms is a plus.

Travel - limited 10%

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted with the changing needs of the business.

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 7,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.