International Product Manager (US) - Infrastructure Platforms

• You enjoy shaping the future of product innovation as a core leader, driving
• value for customers, guiding successful launches, and exceeding expectations.
• Join our dynamic team and make a meaningful impact by delivering high-quality
• products that resonate with clients.

• As a Product Manager in Infrastructure Platforms,  you are an integral part of
• the team that innovates new product offerings and leads the end-to-end product
• life cycle. As a core leader, you are responsible for acting as the voice of the
• customer and developing profitable products that provide customer value.
• Utilizing your deep understanding of how to get a product off the ground, you
• guide the successful launch of products, gather crucial feedback, and ensure
• top-tier client experiences. With a strong commitment to scalability,
• resiliency, and stability, you collaborate closely with cross-functional teams
• to deliver high-quality products that exceed customer expectations.  The Product
• Management Staff VP is an individual contributor embedded in the IP
• International product management team, partnering with the Head of Product and
• product managers to strengthen operating cadence, portfolio visibility, and
• day-to-day effectiveness. The role does not own a roadmap; it enables consistent
• execution by maintaining shared practices, tools, and portfolio insights so
• product managers can focus on strategy, customers, and delivery. The team
• delivers platform capabilities across regions while staying defensible in risk,
• regulatory, and audit discussions; this role supports clear “source of truth”
• documentation, decision traceability, and configuration-first approaches where
• regional variance is needed.  As reporting and operating practices mature, the
• role helps reduce manual effort through automation. Experience with approved
• internal AI tools—or strong interest in learning and applying them
• responsibly—to improve tracking, reporting, and workflows is valued. This is a
• high-impact, high-visibility role for someone who thrives in complexity, moves
• between strategy and execution, and enjoys making others more effective through
• collaboration and strong operational follow-through.

Job responsibilities

• Develops a product strategy and product vision that delivers value to

customers

• Manages discovery efforts and market research to uncover customer solutions

and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to

support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as

cost, feature and functionality, risk posture, and reliability

• Defines and executes the product strategy and roadmap for global

infrastructure platform services supporting international office and branch

environments

• Partners with engineering, architecture, cybersecurity, and line-of-business

stakeholders to deliver scalable, resilient, and standardized infrastructure

capabilities across diverse site types

• Prioritizes product investments by evaluating customer needs, operational

requirements, risk considerations, and business value outcomes

• Drives adoption of platform standards, service patterns, and hosting models

that improve consistency, speed to delivery, and operational efficiency

across global locations

• Collaborates with technology teams to enhance resiliency, failover

capabilities, network segmentation, and overall platform reliability

• Establishes product success measures and uses data-driven insights to

monitor service health, customer experience, adoption, and business impact

• Communicates product vision, roadmap priorities, and delivery progress to

senior leaders and cross-functional stakeholders while balancing competing

priorities and dependencies

• Required qualifications, capabilities, and skills
• 5+ years of experience or equivalent expertise in product management or a

relevant domain area

• Advanced knowledge of the product development life cycle, design, and data

analytics

• Proven ability to lead product life cycle activities including discovery,

ideation, strategic development, requirements definition, and value

management

• Experience managing technology infrastructure, network, platform, cloud, or

enterprise technology products in a complex global environment

• Strong understanding of scalability, resiliency, availability, stability,

and risk management principles within enterprise technology platforms

• Demonstrated ability to influence cross-functional teams and drive alignment

across engineering, operations, architecture, cybersecurity, and business

stakeholders

• Experience translating customer and business requirements into product

roadmaps, features, and measurable outcomes

• Strong analytical, communication, and stakeholder management skills, with

the ability to present recommendations and tradeoffs to senior leadership

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex

organization

• Experience supporting global infrastructure platforms, network services,

workplace technology, or branch and office technology solutions

• Knowledge of enterprise networking concepts, including WAN connectivity,

resiliency models, segmentation, and failover strategies

• Familiarity with Zero Trust principles, security controls, and regulatory or

risk management frameworks

• Experience developing products that support geographically distributed users

and international business operations

• Track record of leading platform modernization, standardization, or

large-scale transformation initiatives

• Experience working in a highly regulated financial services or similarly

complex industry environment

• JPMorganChase, one of the oldest financial institutions, offers innovative
• financial solutions to millions of consumers, small businesses and many of the
• world’s most prominent corporate, institutional and government clients under the
• J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
• a leader in investment banking, consumer and small business banking, commercial
• banking, financial transaction processing and asset management.

• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions. We also offer a range of benefits and
• programs to meet employee needs, based on eligibility. These benefits include
• comprehensive health care coverage, on-site health and wellness centers, a
• retirement savings plan, backup childcare, tuition reimbursement, mental health
• support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.

• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• opportunity employer and place a high value on diversity and inclusion at our
• company. We do not discriminate on the basis of any protected attribute,
• including race, religion, color, national origin, gender, sexual orientation,
• gender identity, gender expression, age, marital or veteran status, pregnancy or
• disability, or any other basis protected under applicable law. We also make
• reasonable accommodations for applicants’ and employees’ religious practices and
• beliefs, as well as mental health or physical disability needs. Visit our FAQs
• [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
• requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

• Our professionals in our Corporate Functions cover a diverse range of areas from
• finance and risk to human resources and marketing. Our corporate teams are an
• essential part of our company, ensuring that we’re setting our businesses,
• clients, customers and employees up for success.