Software Product Manager

Software Implementation Specialist

Vital Tears | Full-Time | Salary | On-Site | Kansas City, MO

Monday-Friday Schedule

About the Role

Do you enjoy helping people, solving problems, and finding better ways to get things done? Are you interested in technology and how software can make businesses more efficient?

Vital Tears is looking for a motivated, organized, and people-oriented Software Implementation Specialist to help manage technology projects and improve the systems our teams use every day.

You don't need to be a software developer or an IT expert.

What You'll Do

• Lead software projects that support and improve Vital Tears operations.
• Partner with users, stakeholders, and developers to identify needs and deliver effective solutions.
• Prioritize enhancements and help ensure projects stay on track from planning through launch.
• Improve workflows by gathering feedback and finding opportunities to work smarter.
• Coordinate testing, training, and documentation to support successful software updates.
• Serve as a go-to resource between technical teams and staff, helping turn ideas into action.

You're a Great Fit If You...

• Have experience in sales, customer service, consulting, account management, operations, or project coordination.
• Understand the basics of project management, including planning, organization, timelines, and follow-through.
• Efficient with technology and enjoy learning new systems.
• Enjoy working with people and building relationships.
• Are organized, detail-oriented, and comfortable managing multiple priorities.
• Communicate well with different types of people and can translate ideas into clear next steps.
• Take initiative and enjoy seeing projects through to completion.

What Set's You Apart

• Familiarity with Microsoft Dynamics 365, specifically Customer Engagement or Business Central.
• Experience working in a healthcare environment and knowledgeable in HIPAA.
• A background in software consulting, implementation, training, or project management.

Why Join Vital Tears?

This is an opportunity to build a career in technology, project management and operations at one of the largest growing autologous serum eye drop providers. You'll work with different departments and leaders to learn how technology supports business operations, and have a direct impact on making our organization more efficient.

NOTE: The preceding statements describe the nature and level of assignments normally given to job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate based on any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote individuals who support the goals and mission of the organization.

At this time, we are only able to consider candidates who do not require current or future sponsorship for employment authorization.

In the last 5 years, the candidate must have 0 major moving violations and less than 3 minor moving violations.