JobsProduct ManagerSan FranciscoAgent Product Manager
Clera
Posted 3 days ago · Jobs at Clera
Agent Product Manager
Clera · San Francisco, California, United States
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In short
You will lead customer onboarding, business reviews, and the deployment of AI agent workflows to support retention and growth. Additionally, you will partner with engineering to translate customer needs into prioritized product improvements and technical specifications.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
The role requires at least 3 years of experience in product management, customer success, or technical operations with a focus on delivering solutions. Candidates must demonstrate proficiency in building automations and using AI coding assistants to prototype technical requirements.
About the employer
Clera
Your AI career agent. Warm intros to startups backed by a16z, Index, YC & more.
Your AI career agent. Warm intros to startups backed by a16z, Index, YC & more.
- INDUSTRY
- Technology, Information and Internet
- COMPANY
- Privately Held
- FOUNDED
- 2025
- HEADQUARTERS
- San Francisco
- SIZE
- 11-50
- OFFICES
- 3 on LinkedIn
- OPEN HERE
- 15 roles
KNOWN FOR
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Questions about this role
- Is this Clera role remote?
- Tagged on site.
- What does it pay?
- The posting lists $120,000–$210,000 a year.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
As an Agent Product Manager at a hospitality-focused AI software company, you will connect customers, sales, and engineering. The role focuses primarily on customer accounts, with time also dedicated to turning customer needs into repeatable AI agent workflows and product improvements. Lead customer onboarding, refinement, quarterly business reviews, and optimization conversations that support retention and growth.
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About the Role
As an Agent Product Manager at a hospitality-focused AI software company, you will connect customers, sales, and engineering. The role focuses primarily on customer accounts, with time also dedicated to turning customer needs into repeatable AI agent workflows and product improvements.
What You'll Do
- Lead customer onboarding, refinement, quarterly business reviews, and optimization conversations that support retention and growth.
- Build and deploy AI agents that address customer workflows, using AI coding assistants to scope and prototype solutions.
- Identify recurring customer needs and translate them into prioritized product work for engineering.
- Partner with engineering to resolve agent limitations and scope new capabilities.
- Automate routine work and improve processes while prioritizing valuable customer interactions.
What We're Looking For
- At least 3 years of experience in product management, operations, customer success, solutions engineering, or another customer-facing technical role delivering solutions.
- Experience owning implementation, customer success, or account operations for a technical product, including onboarding, support, or business review calls.
- Ability to scope technical requirements and turn customer needs into implementable specifications.
- Demonstrated experience building automations or workflows, using tools such as RPA, no-code platforms, or scripting.
- Experience with AI coding assistants such as Claude, Codex, ChatGPT, or similar to prototype or build solutions.
- Ability to spot patterns across customer requests and decide which needs call for automation versus engineering work.
- Comfort working directly with non-technical or business-focused customers; hospitality, travel, customer service, and tools such as Zapier, Make, or n8n are helpful.
Compensation & Benefits
Base salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity. Benefits include health insurance and a 401(k) match. Visa sponsorship is not available.
Location
On-site in San Francisco, California.
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