JobsProduct ManagerSan FranciscoAgent Product Manager
Clera
Posted 6 days ago · Jobs at Clera
Agent Product Manager
Clera · San Francisco, California, United States
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In short
You will lead customer onboarding and optimization calls while building and deploying AI agents to address operational workflows. Additionally, you will partner with engineering to translate customer needs into prioritized feature development.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have at least 3 years of experience in product management, operations, or a customer-facing technical role. Proficiency in building automations and using AI coding assistants to prototype solutions is required.
About the employer
Clera
Your AI career agent. Warm intros to startups backed by a16z, Index, YC & more.
Your AI career agent. Warm intros to startups backed by a16z, Index, YC & more.
- INDUSTRY
- Technology, Information and Internet
- COMPANY
- Privately Held
- FOUNDED
- 2025
- HEADQUARTERS
- San Francisco
- SIZE
- 11-50
- OFFICES
- 3 on LinkedIn
- OPEN HERE
- 10 roles
KNOWN FOR
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Questions about this role
- Is this Clera role remote?
- Tagged on site.
- What does it pay?
- The posting lists $120,000–$210,000 a year.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
As an Agent Product Manager, you will connect customers, sales, and engineering at an AI-powered hospitality software company. The role focuses primarily on customer accounts, building AI agents for operational workflows, and bringing recurring customer needs into product development. Lead onboarding, refinement, quarterly review, and optimization calls to support customer retention and growth.
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About the Role
As an Agent Product Manager, you will connect customers, sales, and engineering at an AI-powered hospitality software company. The role focuses primarily on customer accounts, building AI agents for operational workflows, and bringing recurring customer needs into product development.
What You'll Do
- Lead onboarding, refinement, quarterly review, and optimization calls to support customer retention and growth.
- Build and deploy AI agents that address customer workflows, using AI coding assistants to scope and prototype solutions.
- Identify common customer requests and translate them into prioritized feature work for engineering.
- Partner with engineering to unblock agents and scope new capabilities.
- Automate routine work and improve the efficiency of customer interactions and internal processes.
What We're Looking For
- At least 3 years of experience in product management, operations, customer success, solutions engineering, or another customer-facing technical role delivering solutions.
- Experience managing customer relationships and leading onboarding, support, or business review calls.
- Ability to scope technical requirements and turn customer needs into implementable specifications.
- Demonstrated experience building automations or workflows with scripting, RPA, no-code tools, or similar approaches.
- Experience using AI coding assistants such as Claude, Codex, or ChatGPT to prototype or build solutions.
- Ability to identify patterns in customer requests and decide whether to address them through automation or engineering work.
- A systems-oriented approach, comfort with ambiguity, and interest in working directly with customers, including non-technical or business-focused teams.
- Hospitality, travel, customer service, or workflow-platform experience is helpful.
Compensation & Benefits
Base salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity. Comprehensive health insurance and a 401(k) match are offered. Visa sponsorship is not available; candidates must be authorized to work in the United States.
Location
On-site in San Francisco, California.
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