Principal Product Manager

Overview

Copilot is a generalist. When people want a specialist, millions use Copilot Agents Builder to create agents and skills that get work done consistently every time. The Copilot Agent Tools & Lifecycle team is building a coherent authoring and lifecycle experience that lets information workers, makers, developers, partners, and administrators run their business processes by building trusted production-grade AI Agents & Skills. You will work across Microsoft 365 Copilot and partner organizations to create a unified product strategy for authoring, running, evaluating, observing, and governing Agents & Skills for personal and organizational use.

As a Principal Product Manager, you will lead with empathy for our customers, partners, and teammates to define the multi-year strategy and cross-organizational execution for Agent & Skill authoring by information workers and makers. You will leverage AI in everything you do. You will also use customer and market signals to identify opportunities across divisional boundaries; translate ambiguous needs into durable product and platform direction; guide roadmap and investment prioritization; align executives, engineering, design, marketing, and partner teams on measurable outcomes; and hold yourself accountable through scorecard metrics. This opportunity will allow you to shape an AI-first platform area for millions of customers, deepen your expertise in agentic systems and enterprise governance, and lead complex product transitions through influence at organizational scale.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Define and evangelize the long-term vision, strategy, investment framework, and roadmap for authoring agents and skills across divisional boundaries.
• Synthesize customer research, telemetry, market intelligence, competitive analysis, and AI-assisted insights to identify unmet needs, validate product-market fit, prioritize opportunities, and guide resource tradeoffs.
• Create a coherent progression across information-worker, maker, and developer entry points so solutions can move from lightweight creation to trusted, governed, enterprise-scale deployment without fragmentation or rework.
• Drive shared lifecycle capabilities across Copilot, Copilot Studio, Agent Builder, and partner surfaces.
• Partner with teams across Microsoft to define platform contracts, integration patterns, ownership boundaries, dependencies, release criteria, and shared success measures.
• Lead difficult product and architecture decisions with senior stakeholders, balancing customer value, business impact, technical feasibility, quality, security, privacy, responsible AI, compliance, reliability, cost, and time to market.
• Define OKRs, AI quality measures, experimentation and learning loops; use evidence to improve adoption, engagement, retention, reliability, and business outcomes, and to change course or deprecate capabilities when warranted.

Qualifications

Required Qualifications

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development
• OR equivalent experience.

Preferred Qualifications

• Bachelor's Degree AND 12+ years experience in product/service/program management or software development
• OR equivalent experience.
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

#Copilot, #CopilotStudio, #Agents, #Skills, #AgentBuilder, #AI

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.