Principal Product Manager

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Lead OpenText's AI-powered workplace transformation by driving the strategy, roadmap, and adoption of Microsoft 365 Copilot, Copilot Studio, Power Platform, and enterprise AI solutions. This role combines product leadership with hands-on technical expertise, partnering across business, security, and operations teams to deliver scalable, secure, and innovative employee experiences. You'll shape the future of enterprise AI, drive platform governance and reliability, and help build the foundation for a growing AI product organization.

WHAT THE ROLE OFFERS

• Own the product strategy, roadmap, and backlog for Microsoft 365 Copilot, Copilot Studio, Power Platform, enterprise agents, and AI solutions, ensuring alignment with business priorities and measurable outcomes.
• Drive use-case intake, prioritization, and investment decisions by balancing business value, risk, cost, technical feasibility, governance, and platform capacity.
• Evaluate emerging Microsoft AI and automation capabilities, recommending pilots, adoption strategies, scaling opportunities, or retirement plans.
• Provide hands-on leadership through prototyping, platform configuration, testing, solution enhancement, troubleshooting, and technical investigations.
• Establish governance, standards, and lifecycle processes covering ownership, access, integrations, testing, release readiness, support, and retirement.
• Partner with Operations, Security, Privacy, Compliance, and Architecture teams to define priorities, strengthen support models, and implement Microsoft Purview and AI governance requirements.
• Act as the senior escalation lead for complex platform issues and critical incidents, driving root-cause analysis, resolution, and continuous improvement initiatives.
• Lead platform adoption, enablement, change management, and stakeholder engagement to maximize business value and user experience.
• Define and track success metrics including platform health, adoption, business impact, licensing, consumption, cost optimization, operational risk, and future team growth opportunities.

WHAT YOU NEED TO SUCCEED

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, with 10+ years of experience in enterprise technology, product management, platform ownership, or technical delivery.
• Proven product leadership experience, including roadmap ownership, backlog prioritization, stakeholder management, trade-off analysis, and outcome-driven delivery.
• Strong expertise in Microsoft 365 Copilot, Copilot Studio, Power Platform, and enterprise AI/automation solutions, with a track record of driving adoption and business value.
• Hands-on experience designing, configuring, testing, and supporting solutions using Copilot Studio, Power Apps, Power Automate, or similar enterprise platforms.
• Direct experience with Microsoft Purview, information protection, governance, compliance, and translating security requirements into actionable implementation plans.
• Broad knowledge of the Microsoft 365 ecosystem, including identity management, permissions, integrations, content access, and platform dependencies.
• Demonstrated success leading complex technical troubleshooting, major incident response, third-level escalations, and cross-functional resolution efforts.
• Experience building scalable operating models, governance frameworks, and delivery processes in fast-paced or resource-constrained environments, while influencing teams without direct authority.
• Strong communication, leadership, and stakeholder management skills, complemented by relevant Microsoft certifications and the ability to support onsite collaboration and critical incident escalations when required.

Preferred Qualification

• Experience building and scaling teams, leading cross-functional initiatives, and partnering with change management teams to drive adoption, enablement, and business value realization.
• Strong expertise in Power Platform governance, including Dataverse, connector governance, application lifecycle management (ALM), production readiness, enterprise agent lifecycle management, and monitoring agent performance and ownership.
• Hands-on experience with PowerShell, APIs, scripting, automation, Microsoft licensing analysis, consumption forecasting, cost optimization, vendor-led implementations, knowledge transfer, and additional Microsoft certifications in Power Platform, Copilot, or AI technologies.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.