Product Manager

Job Description

Job Summary:

The Product Manager is responsible for the development and management of product initiatives, driving business impact and enhancing customer experiences. This role is the main point of contact for a product area, owns product roadmaps and oversees product operations within a product area. This role collaborates closely with IT, engineering, design, and business teams to define product requirements, prioritize the backlog, and ensure execution of product roadmaps. Owns some components of the product lifecycle from ideation to launch, ensuring alignment with company goals and customer needs.

Job Responsibilities

• Responsible for supporting product management activities for one or more products. Has full product management accountability for products or product enhancements. Conducts technical and market research to support product managers.
• Develops and maintains the product and feature roadmap for assigned area.
• Identifies and resolves issues for assigned product area that may impair the team’s ability to meet goals.
• Works closely with the engineering technology team and user interface designers to define detailed key product requirements.
• Identifies and quantifies the customer segments with strong growth potential, creating the business case for targeting. Coordinates the work of cross-functional teams. Manages the ROI to ensure benefits outweigh costs to move forward into execution.
• Measures and analyzes impact of existing functionality and growth initiatives.
• Identifies opportunities to innovate and improve, providing additional benefits to the customer.
• Builds strong internal cross-functional relationships to drive implementation and goals.
• Conducts business and financial analysis, including forecasting, monitoring and reporting.
• Identifies industry best practices and builds vendor relationships. Understands how technology advancements drive sales and increase customer satisfaction.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

External Basic Qualifications

• Bachelor’s degree and at least 2 years of product management experience in on-line technology OR High School/GED and at least 4 years of product management experience in digital technology.
• At least 1 year experience in consumer-facing online commerce
• At least 1 year experience in product marketing, product/program management, business development, and/or management consulting
• Experience working with product development lifecycle.
• Experience developing and delivering presentations to various audience levels within an organization.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Experience in Pharmacy or Healthcare industry is a plus.
• Experience collaborating with cross functional team to develop strategies that meet department goals within budget and established timelines.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits