Group Product Manager - Distributor Experience

Description

POSITION SUMMARY

Lifewave is looking for a Group Product Manager who will own the Distributor Experience product portfolio, covering all experiences related to joining, operating, and succeeding as a distributor in an MLM environment. Leads Product Managers, UX Designers, and closely partners with Commissions Analysts to deliver transparent, compliant, and scalable opportunity capabilities.

SUPERVISORY RESPONSIBILITIES

Lead, coach, and develop a team of Product Managers and UX Designers, fostering strong product leadership and accountability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core Responsibilities (Shared GPM Responsibilities)

• Lead, coach, and develop a team of Product Managers and UX Designers, fostering strong product leadership and accountability.
• Define and own the product vision, strategy, and roadmap for the Opportunity portfolio.
• Partner with Engineering, UX, Data, Legal, Compliance, Finance, and Business stakeholders to deliver trusted, high-impact solutions.
• Establish consistent product management practices across discovery, delivery, prioritization, and stakeholder communication.
• Balance strategic initiatives with ongoing operational and regulatory (KLO) needs.
• Use data, feedback, and operational insights to guide prioritization and investment decisions.
• Represent the Opportunity portfolio in leadership forums, planning cycles, and governance reviews.
• Proactively manage risks, dependencies, and communications across complex, cross-functional workflows.

Opportunity-Specific Focus Areas

• Own distributor lifecycle experiences including enrollment, onboarding, rank progression, incentives, recognition, and tools that support distributor success.
• Partner closely with Commissions Analysts to ensure accurate, timely, and transparent commissions calculations and reporting.
• Collaborate with Legal and Compliance to ensure product features align with MLM regulatory requirements across regions.
• Drive trust, clarity, and usability in compensation plans, dashboards, earnings views, and performance insights.
• Ensure tight integration between Opportunity features, ecommerce activity, and commissions systems.
• Optimize distributor engagement, retention, and productivity metrics.
• Support operational excellence by reducing manual work, exceptions, and escalations within commissions and opportunity workflows.
• Champion fairness, transparency, and scalability in all distributor-facing systems.

Release Planning & Execution Ownership

• Own release planning and coordination for all Ecommerce work streams.
• Partner with Engineering and QA to:
• Prioritize work within each release
• Ensure work is properly scoped, sequenced, and delivery-ready
• Make trade-off decisions during the development cycle when scope changes or rush requests arise.
• Balance roadmap commitments with urgent KLO or revenue-critical work.
• Ensure dependencies, risks, and constraints are surfaced early and communicated clearly.

Business Communication & Release Readiness

• Own Ecommerce-related release communications to the business.
• Draft and publish release notes outlining:
• What is being released
• Expected impact
• Timing and rollout details
• Coordinate with stakeholders on launch readiness, promotions, and go-live expectations.
• Serve as the primary Ecommerce product voice during release planning and execution.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in a business or technical area of study or equivalent education and experience.
• 4+ years' experience in product management and leadership.
• Proven track record of managing successful technology solutions throughout the project lifecycle.
• Proven ability to develop product strategies and effectively communicate recommendations to executive management.
• Experience working with engineering teams to communicate requirements and acceptance criteria.
• Experience working in agile development environments.
• Experience in direct sales companies, preferred.
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communication skills.

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to remain in an office at a computer workstation and access information from a computer. The employee is required to be mobile to, from, and within the office. The employee may occasionally move up to 25 pounds.

LifeWave is committed to creating an inclusive workplace that values diversity and promotes equal opportunities for all. We embrace the principles of the Americans with Disabilities Act (ADA) and strive to provide reasonable accommodations to qualified individuals with disabilities.

In our pursuit of building a diverse and talented team, we encourage candidates of all abilities to apply for positions at LifeWave. If you require accommodation during the application or interview process, please inform our HR department, and we will work with you to ensure your needs are met.