Digital Product Manager

About RS Group

RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably.

We operate in 33 markets, stock over 875,000 industrial and specialist products and list an additional five million relevant for our industrial customers, sourced from over 2,500 suppliers. This extensive range supports our customers across the industrial lifecycle of designing, building and maintaining equipment and operations. We enhance their experience through a tailored service model, leveraging our efficient physical, digital and process infrastructure sustainably. We combine a technically led and digitally enabled approach with an exceptional team of experts; ultimately, it’s our people that make the difference.

Our purpose, making amazing happen for a better world, reflects our focus on delivering results for people, planet and profit.

This role sits within the RS Digital Team, a dynamic and forward-thinking group at the heart of the company’s digital transformation journey. The team is responsible for shaping the future of the RS website and digital customer experience, making it an exciting place to work for those passionate about innovation and impact. With a strong focus on customer-centric design and agile delivery, the team works on initiatives such as enhancing search functionality using large-scale data analysis, integrating with enterprise systems like SAP, and continuously improving the user experience through A/B testing and continuous product discovery. It’s a collaborative environment where product managers, designers, developers, and stakeholders come together to deliver meaningful digital solutions that drive business growth and customer satisfaction.

About the Role

Role Purpose

You will be a key member of the RS Digital team, driving the strategy, delivery, and continuous improvement of digital products that support customer and business objectives. Reporting to the Lead Digital Product Manager, you will initially be responsible for eProcurement capabilities and value-added services, owning the product vision, roadmap, and delivery outcomes. You will analyze customer needs, collaborate with stakeholders across the business, and work closely with Agile teams to deliver valuable digital solutions. As business priorities evolve, you may be asked to support additional product domains within the digital portfolio.

Responsibilities

• Build, own, and communicate the digital product roadmap for eProcurement capabilities, value-added services, and other digital product areas, partnering closely with the Procurement Solutions Product Manager and business stakeholders to translate strategic market requirements into delivered customer value.
• Develop actionable insights from large search data sets
• Operate with a customer-first mind set, work alongside the Agile team and stakeholders to deliver value “early and often” to the customer
• Translate the product vision into an actionable product feature backlog
• Prioritize initiatives based on customer value, business impact, operational efficiency, and regulatory requirements.
• Manage the full product lifecycle from start to finish – gather requirements, develop user stories and acceptance criteria, coordinate with design team for UX/UI, respond to development questions, and plan releases
• Partner with business stakeholders, engineering, operations, sales, and external vendors to define and deliver solutions.
• Collaborate in the development of investment proposals as needed
• Work with IS as needed to ensure a successful end-to-end integration with SAP and other internal systems
• Consider any change management required with new features, working with the business to facilitate any education and adoption that may be needed
• Collaborate with the entire digital product management team regarding business priority and overall product vision
• Develop strong relationships and manage engagements with third party vendors
• Define and report on KPIs to the business within the product area of ownership

How I make a difference in this role

You are highly analytical, well-organized, well-versed in product management and digital trends/best practices, an excellent communicator, and very capable of working with a great degree of autonomy.

Candidate Requirements

Essential Skills & Experience

Essential

• 4+ years' experience in product management, product ownership, ecommerce, B2B digital products, enterprise software, or related experience.
• Strong research and analytical skills including the ability to structure problems for analysis, query data, and understanding root cause
• Experience working on a cross-functional agile team
• Experience managing a product backlog and roadmap
• Excellent organizational skills, with the ability to manage multiple projects simultaneously
• Strong communications and interpersonal skills
• Comfortable presenting in front of groups, including executive management
• Must be able to work with autonomy
• Experience working with and managing 3rd party resources
• Knowledge and understanding of web architecture, web development and usability

Desirable

• Experience with eProcurement platforms, procurement workflows, punchout catalogs, ERP integrations, or B2B commerce.
• Experience managing external vendor relationships and third-party integrations.
• Familiarity with Continuous Product Discovery and A/B testing principles.
• Experience working with enterprise customers and complex business processes.
• Knowledge of SAP, Oracle, Coupa, Ariba, or similar enterprise platforms.
• Base knowledge of Machine Learning.

Essential Qualifications (Must be evidenced at offer stage)

• Bachelor’s degree in Marketing, Business, Data Science, Computer Science, Statistics, Engineering, or related area preferred: or equivalent practical experience

Equal Employment Opportunity

RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

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