JobsProject ManagerBostonLead Technology Portfolio Project Manager
American Family Insurance
Posted 2 days ago · Jobs at American Family Insurance
Lead Technology Portfolio Project Manager
American Family Insurance · Boston, Massachusetts, United States · also Madison, Wisconsin, United States
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In short
The Lead Technology Portfolio Project Manager will drive portfolio process enhancements, demand planning, and strategic initiative alignment across the organization. They are responsible for providing governance, executive communication, and ensuring predictable execution through effective risk and dependency management.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have eight or more years of experience leading technology projects, programs, and portfolio processes within large, matrixed organizations. Proficiency in SDLC, Agile/SAFe practices, and enterprise planning tools is required, along with the ability to influence senior leadership.
About the employer
American Family Insurance
At American Family Insurance, we're committed to inspiring dreamers and helping them pursue and protect their dreams.
For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family.
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American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to. 1-800MYAMFAM (1-800-692-6326)
- INDUSTRY
- Insurance
- COMPANY
- Privately Held
- FOUNDED
- 1927
- HEADQUARTERS
- Madison, WI
- SIZE
- 10,001+
- OFFICES
- 1 on LinkedIn
- OPEN HERE
- 2 roles
KNOWN FOR
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Questions about this role
- Is this American Family Insurance role remote?
- Tagged hybrid.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 10+ years.
The posting, in full
Position Compensation Range: Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. 1. Lead portfolio process enhancements and adoption Lead incremental process improvements that build toward the broader Technology Portfolio Management vision while recognizing different levels of portfolio maturity.
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Position Compensation Range:
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
1. Lead portfolio process enhancements and adoption
- Lead incremental process improvements that build toward the broader Technology Portfolio Management vision while recognizing different levels of portfolio maturity.
- Drive change adoption through clear communications, leader forums, training, feedback loops, and transparent measures of progress.
2. Serve as portfolio liaison and planning partner
- Translate strategic priorities into integrated initiative plans, planning milestones, dependencies, governance needs, and leadership decisions.
3. Lead technology demand planning
- Own and continuously improve the team’s technology demand-planning approach for discretionary work, including the annual planning cycle and the emerging quarterly demand refresh.
4. Strengthen initiative and backlog planning
- Support initiative definition and planning by clarifying outcomes, scope, assumptions, milestones, risks, dependencies, and decision points.
- Guide teams on backlog planning, planning hygiene, dependency visibility, and readiness for downstream execution.
5. Advance stage-gate governance and SDLC alignment
- Apply a strong working knowledge of the software development lifecycle to ensure portfolio processes reinforce readiness, risk management, traceability, and predictable execution.
6. Provide governance, insight, and executive communication
- Run planning cadences, governance conversations, decision logs, action tracking, and escalation paths.
- Influence and negotiate across competing priorities, funding or capacity constraints, and differing stakeholder perspectives.
Specialized Knowledge & Skills Requirements
- Strong understanding of portfolio intake, demand management, prioritization, investment traceability, portfolio health, governance, risk, dependency management, and executive reporting.
- Solid understanding of software development lifecycle practices, stage gates, Agile / SAFe concepts, PI planning, backlog structures, readiness, and delivery health.
- Ability to build and execute roadmaps, coordinate multiple critical efforts, manage RAID items, and create structure in ambiguous environments.
- Comfort working directly with directors and vice presidents; able to frame issues, present recommendations, and communicate decision needs with clarity.
- Demonstrated ability to lead groups to consensus, negotiate trade-offs, resolve ambiguity, and maintain progress across stakeholders without relying on positional authority.
- Proactive, curious, and pragmatic approach to identifying pain points, improving workflows, and supporting adoption through incremental change.
- Excellent written, verbal, visual, and presentation skills, with the ability to tailor detail for executives, practitioners, and cross-functional partners.
- Working proficiency with Jira, Confluence, enterprise planning tools such as Apptio Targetprocess, dashboards, and structured data used for planning and reporting.
- Strong organization, attention to detail, adaptability, resilience, collaboration, independent judgment, and commitment to continuous learning.
Licenses:
- Not Applicable.
Travel Requirements
- Up to 10%.
Physical Requirements
- Work that primarily involves sitting/standing.
Working Conditions
- Not Applicable.
Additional Information
- To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Sponsorship will not be considered for this position unless specified in the posting
- Eight or more years of experience leading technology projects, programs, portfolio processes, and enterprise process improvements.
- Experience working across large, matrixed technology organizations and engaging senior leaders.
- Experience leading annual or quarterly planning, technology demand estimation, portfolio governance, or related investment-planning processes.
- Experience applying SDLC, Agile, or SAFe practices in a way that improves planning quality and delivery outcomes.
- Experience building practical operating cadences, decision forums, roadmaps, dashboards, or centers of practice is beneficial.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
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