Hospital Delivery System Innovation (HDSI) Project Manager

MassHealth is seeking qualified applicants for the position of Hospital Delivery System Innovation (HDSI) Project Manager in the Office of Accountable Care and Behavioral Health (ACBH).

The Hospital Delivery System Innovation (HDSI) Project Manager provides overarching project management leadership and operational oversight for HDSI initiatives, such as Hospital at Home programs, Remote Patient Monitoring, and Hospital Value-Based Payment Arrangements. This role formulates and determines project management policies, governance structures, and implementation frameworks to ensure consistent, compliant, and effective execution of multiple concurrent programs across agencies.

The position develops and oversees project plans, timelines, budgets, data collection strategies, and risk mitigation approaches while establishing standards for cross-agency coordination across MassHealth, DPH, and EHS. The role serves as a central point of integration across internal teams, partner agencies, external providers, and community stakeholders.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

Strategic Project Management & Policy Development

• Formulate and determine project management policies, governance frameworks, and implementation standards for HDSI initiatives.
• Develop and oversee comprehensive project plans, timelines, and integrated workplans across Hospital at Home and Integrated Specialty Care Network programs.
• Translate policy and program objectives into standardized implementation frameworks across agencies.
• Establish risk management policies, escalation protocols, and mitigation strategies.
• Assist in developing policies and procedures to support the development of HDSI initiative areas.

Cross-Agency Coordination & Governance

• Ensure cross-agency coordination across MassHealth, DPH, and EHS.
• Ensure consistent interpretation and implementation of HDSI policies and program requirements.
• Align project timelines, deliverables, and operational approaches across agencies.
• Advise leadership on cross-agency policy implications and system impacts.

Operational Leadership & Project Execution

• Provide day-to-day oversight and leadership for project execution, including task tracking, issue escalation, and workflow coordination.
• Provide guidance to staff and stakeholders on application of project management policies and procedures.
• Develop executive-level reports, presentations, and briefing materials.
• Support the coordination of the internal team, external partners, and community stakeholders.
• Monitor vendor performance, both fiscal oversight and quality of project and deliverables.

Budget Oversight, Reporting & Compliance Policy

• Prepare HDSI budgets and monitor expenditures and ensure alignment with program goals and funding requirements.
• Ensure programmatic compliance with CMS and state requirements.
• Prepare financial and programmatic reports for leadership and oversight entities.

Performance Management, Data & Evaluation

• Develop reporting frameworks and performance metrics across initiatives.
• Coordinate evaluation activities and support federal reporting requirements.

Preferred Qualifications

• Strong knowledge of project management principles, including planning, governance, budgeting, and risk management
• Knowledge of policy development, implementation frameworks, and governance structures
• Knowledge of healthcare delivery systems, Medicaid programs, or public health initiatives
• Knowledge of federal and state regulatory requirements, including CMS grant compliance
• Skill in performance measurement, data analysis, and program evaluation
• Strong written and verbal communication skills for diverse audiences
• Strong stakeholder engagement and facilitation skills across multiple agencies
• Ability to interpret policy and translate requirements into operational plans and procedures
• Ability to manage multiple complex initiatives simultaneously in a fast-paced environment
• Ability to establish and maintain effective working relationships across agencies and organizations
• Proficiency in Microsoft Office and project management tools (e.g., Excel, PowerPoint, Teams)

To Apply

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

About MassHealth

MassHealth is the Commonwealth's Medicaid and Children's Health Insurance Program, providing comprehensive healthcare coverage and services to approximately two million Massachusetts residents. Through partnerships with providers, health plans, community organizations, and government agencies, MassHealth works to improve health outcomes, reduce disparities, strengthen care coordination, and ensure access to high-quality, person-centered care. As one of the largest Medicaid programs in the country, MassHealth plays a critical role in advancing healthcare innovation, promoting health equity, and supporting the well-being of individuals, families, and communities across the Commonwealth.

Learn more: MassHealth

Pre-Offer Process

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests.

For questions, please the contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option #4.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100%25 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.