Senior Project Manager

Overview

The Senior Project Manager, Accreditation & Academic Initiatives provides leadership and oversight to EIM's project management function supporting the academic team, ensuring consistent and effective project management support for University Partner (UP) programs and assigned academic initiatives.

Reporting to the Associate Director of Accreditation, this position is responsible for supervising and developing Project Managers, maintaining consistent project management practices and supporting the successful delivery of projects across assigned academic functions, including accreditation activities throughout the full accreditation lifecycle.

The Senior Project Manager serves as a key departmental leader, translating strategic priorities into actionable project management practices, overseeing standardized workflows and supporting the development of tools, resources and continuous improvement initiatives.

Unlike Project Managers assigned to specific University Partner business units, this position provides oversight across the PM team and manages assigned departmental and cross-functional academic projects.

Responsibilities

Project Management Team Leadership

• Provide direct supervision, leadership and mentorship to Project Managers, including performance management, professional development, coaching and ongoing accountability.
• Establish and reinforce consistent project management expectations, practices and deliverable standards across the PM team.
• Support onboarding, training and professional development initiatives that enhance project management capabilities and promote consistent practices across assigned projects.
• Foster a collaborative and accountable team environment while encouraging independent judgment, professional growth and continuous improvement.

Accreditation Lifecycle & Project Delivery Oversight

• Oversee the PM team's delivery of assigned projects and initiatives, including accreditation support throughout the full accreditation lifecycle and periods between major submissions and reviews.
• Ensure Project Managers consistently develop, maintain and execute project roadmaps, timelines, milestones, risk registers and related project management deliverables.
• Monitor project performance across assigned business units and university-facing academic initiatives, ensuring proactive identification, documentation and timely escalation of delivery concerns, resource constraints and emerging risks.
• Provide guidance and support to PMs in resolving complex project management challenges, coordinating stakeholders and maintaining progress toward project milestones.
• Ensure relevant project needs, risks and priorities are appropriately communicated and incorporated into University Partner and internal academic meetings, including those facilitated by EIM Managing Directors.
• Collaborate with Accreditation Consultants, academic leaders and other subject-matter experts to ensure project timelines, deliverables and workflows align with applicable program requirements, organizational priorities and stakeholder expectations.

Accreditation Services & Resource Development

• Oversee the consistent implementation, utilization and continued improvement of project management systems, methodologies, workflows and resources, including opportunities to leverage technology, automation and AI-enabled tools.
• Guide the development, implementation and maintenance of project roadmaps, templates, checklists, risk tracking tools and related academic support resources.
• Partner with the Associate Director to develop and implement improvements to project management practices, academic support services, resources and departmental systems.
• Oversee assigned departmental and cross-functional projects, including the development, implementation and maintenance of tools, methodologies and resources, delegating responsibilities to Project Managers based on expertise, capacity and organizational priorities.
• Collaborate with academic leadership and appropriate subject-matter experts to support the accuracy, effectiveness and continued improvement of project resources and deliverables.
• Exercise independent judgment in making routine workflow and process improvements while escalating material changes to service expectations, resource requirements or operating practices for appropriate leadership review and approval.

Resource Planning & Workload Management

• Monitor project management workloads, availability and capacity across assigned business units and academic initiatives.
• Delegate additional projects and departmental initiatives to PMs based on organizational priorities, professional capabilities and available capacity.
• Collaborate with other academic appropriate team leaders to identify and communicate support needs, workload concerns and resource constraints to facilitate effective program assignments and project delivery.
• Support departmental resource planning and staffing assessments.

Reporting, Communication & Department Initiatives

• Provide regular reporting to the Associate Director on PM team performance, project delivery, risks, resource needs and opportunities for improvement.
• Develop, monitor and report on key project management performance indicators, including milestone adherence, timely risk escalation, deliverable completion and consistency of project management practices.
• Facilitate effective communication and coordination among Project Managers, academic team members and leaders, subject-matter experts, Managing Directors, and University Partner stakeholders.

Qualifications

• Minimum of five (5) years of progressively responsible project management experience, including demonstrated project leadership responsibilities. PMP certification preferred.
• Proven experience directly supervising employees, including performance evaluations, coaching, professional development and accountability for results.
• Demonstrated ability to develop, implement and maintain standardized project management practices across multiple projects or business functions.
• Proven ability to identify and resolve complex challenges, exercise independent judgment and lead initiatives with minimal supervision.
• Strong organizational, analytical and problem-solving skills with the ability to assess resource needs, manage risk and support informed decision-making.
• Excellent interpersonal communication and presentation skills, including the ability to work effectively with senior leadership, Academic stakeholders and cross-functional teams.

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.