CRM Replacement Project Manager

Nordic Investin has been asked to find a CRM Replacement Project Manager for one of our partner companies. You create pace through clarity when workstreams, decisions and dependencies must move as one, and you surface risk early.

The partner is strengthening its capability in customer-platform replacement across sales service data and integrations. You will connect CRM delivery, process design and data migration while ensuring that integrations and testing receive appropriate discipline. The aim is practical progress that colleagues can use, leaders can evaluate and the organisation can sustain.

Project leadership connects outcomes, plans, risks and decisions. Success is controlled change the organisation can sustain.

How you will work

You will work across business, technology, suppliers and operations. The partner expects shared priorities, visible decisions and an adaptable delivery model.

This role calls for independent judgement and the ability to raise the quality around you. You are expected to make trade-offs visible, recognise when a decision needs wider expertise and move work forward without creating unnecessary process.

What you will do

Own the practical direction for customer-platform replacement across sales service data and integrations.

Translate goals and constraints into a clear approach for CRM delivery and process design.

Establish useful standards, routines or decision artefacts around data migration.

Coordinate stakeholders and dependencies affecting integrations.

Use evidence and measurable outcomes to improve testing.

Strengthen knowledge sharing and sustainable ownership through adoption.

What you will bring

Relevant experience delivering customer-platform replacement across sales service data and integrations in a demanding environment.

Strong working knowledge of CRM delivery and process design.

Practical experience applying data migration and integrations.

Ability to assess priorities, risks and trade-offs involving testing.

Evidence of clear stakeholder communication and dependable end-to-end ownership.

Professional English and the judgement to work with sensitive or business-critical information.

Experience that would add value

Experience from B2B services retail and membership organisations.

Exposure to adoption in a cross-functional or multi-team environment.

Swedish language skills or experience working across Nordic organisations.

A background that can succeed here

Your background may be consulting, a transformation office or complex delivery. Show how you controlled uncertainty and guided difficult decisions. Direct experience of customer-platform replacement across sales service data and integrations is valuable, while adjacent experience counts when it shows transferable judgement.

What makes the opportunity interesting

The assignment offers visible responsibility, access to decision makers and room to shape a purposeful delivery model. The focus on customer-platform replacement across sales service data and integrations gives the opportunity a clear mission and room to influence priorities and success measures.

The exact partner, employment model, compensation, start date and working arrangement will be explained openly during the process. Nordic Investin will make sure you understand the opportunity before asking you to make a decision.

The recruitment conversation

Nordic Investin will focus on decisions you have made: the context, alternatives, result and what you would change today. You will also have room to ask direct questions and test whether the role, mandate and partner environment are right for you.

How to apply

Apply with your CV or LinkedIn profile and a short note about a relevant programme, project or transformation you helped improve. Nordic Investin welcomes different routes into the profession and assesses evidence, judgement and potential alongside formal titles.