Technical Project Manager

Overview

AARP Foundation is the nation's leading organization serving the 39 million older adults living in poverty or one life event away from slipping into it. Our mission is to strengthen financial resilience for and with older adults by empowering individuals and improving systems. We do this by creating pathways to quality employment, removing barriers to benefits, and promoting equitable access to essential goods and services. To learn more, visit aarpfoundation.org or follow @AARPFoundation on social media.

The Technical Project Manager executes strategic technology projects that support AARP Foundation's efforts to create pathways to economic security for older adults. This role manages project scope, schedules, budgets, resources, and vendor relationships while ensuring projects are delivered on time, within budget, and aligned with organizational priorities. The position serves as a primary driver of forward progress and a key liaison between business and technology teams, translating organizational needs into effective solutions that enhance programs, operations, and constituent services. Through strong stakeholder engagement, project governance, and continuous process improvement, the Technical Project Manager helps drive operational excellence and maximize the Foundation's mission impact.

Responsibilities

• Manages all aspects of large and complex projects that align with the strategic priorities of the organization. Oversees all aspects of project management including project charter development, project scope development, project schedules, project costs, deliverable quality, human and material resource management, risk management, procurement, communications, and stakeholder engagement.
• Updates and maintains associated project management processes, including creating and implementing work plans, and helps to develop and implement new and evolving business processes.
• Manages financial and procurement elements of projects, to include collaboration with and management of vendor Master Services Agreements and/or Statements of Work as necessary.
• Reports on the status of projects to senior management to convey all elements of project status and the impact and results of work.
• Oversees the execution of administrative tasks as necessary, such as calendaring, organizing meetings, and maintaining contact lists.
• Leads operational and/or logistical support for AARP programs and/or services

Qualifications

• 5+ years of project management experience leading large-scale, cross-functional technology, business transformation, or enterprise initiatives.
• Proven ability to manage multiple concurrent, preferably 3-4 mission-critical initiatives at once while balancing competing priorities, stakeholders, timelines, risks, and dependencies.
• Experience developing and managing project plans, milestones, RAID logs, executive status reports, portfolio dashboards, and governance processes.
• Strong technical fluency with software, digital, CRM, data, infrastructure, integrations, or enterprise systems projects; able to communicate effectively with both technical and non-technical audiences. Familiarity with Salesforce, Adobe, and Databricks is a plus.
• Demonstrated success building relationships, facilitating decision-making, resolving escalations, and influencing stakeholders across complex, matrixed organizations.
• Experience identifying and mitigating project risks related to scope, data, integrations, security, change management, user adoption, and operational readiness.
• Hands-on proficiency with project management and collaboration tools such as Asana, Jira, Smartsheet, Microsoft Project, SharePoint, Salesforce, and Microsoft 365 applications.
• Excellent communication, organizational, analytical, and problem-solving skills, with a relevant project management certification (PMP, PMI-ACP, CSM, SAFe, Lean Six Sigma, or equivalent).

AARP will not sponsor an employment visa for this position.

Additional Requirements

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.