Registered Nurse -Primary Care Call Center– Ambulatory Triage

We are seeking an individual with a minimum of 3-5 years of RN experience for this role. If you are an upcoming nurse graduate or recent nurse graduate, please apply through our pipeline requisition here: https://iuhealth.org/applyrn. This pipeline requisition allows the IU Health Talent Acquisition team to pair upcoming & recent nurse graduates with the best opportunities available to them based on their unique skillset and interests. Thanks for your interest in joining the team!

Indiana University Health is seeking expert RN's who will have the opportunity to collaborate with the brightest minds in medicine. At IU Health, you will develop in significant ways, advancing healthcare for all! Being an IU Health nurse means building a professional nursing career designed with competitive benefits, a culture that accepts your outstanding strengths, and supports your personal and professional goals. If you are seeking an organization where you can engage expertly, develop clinical expertise, embrace learning, cultivate new relationships, and fuel your spirit of inquiry, apply today!

Join our Ambulatory Triage team and become an essential member of a fast-paced primary care call center serving adult patients across the West Region. This fully remote position, including training, requires 3-5 years of RN experience, with ambulatory experience preferred and emergency department experience considered a plus.

In this role, you will assess patient symptoms, provide evidence-based care guidance, coordinate appropriate levels of care, and support primary care practices throughout the region. We currently have three full-time day shift opportunities available, with schedules offered between the hours of 7:00 a.m. and 5:30 p.m., Monday through Friday, providing flexibility while maintaining a strong work-life balance. Nurses enjoy a supportive team culture, ongoing educational opportunities, and the ability to make a meaningful impact on patient care from a remote setting. Candidates must have a safe work environment, reliable high-speed internet, and be comfortable thriving in a dynamic, high-volume clinical call center environment.

Qualifications:

• Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires an Associates of Nursing (ASN); Bachelors of Nursing (BSN) preferred.
• Requires that the RN has graduated from a nationally accredited nursing program.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Knowledge of procedures for performing the functions appropriate to the specific clinical area and familiarity with designated pieces of equipment and supplies.
• Requires ability to coordinate a number of functions for a group of patients in an effective timely manner.
• Requires awareness and understanding of legal implications of patient care activities and performance as a Registered Nurse.
• Requires ability to assess patients without face-to-face interaction.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.