JobsRegistered NurseUnited StatesRegistered Nurse, RN - Dermatology Clinic
Altru Health System
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Registered Nurse, RN - Dermatology Clinic
Altru Health System · Grand Forks, North Dakota, United States
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In short
The Phone Nurse manages patient calls, performs telephone triage, and coordinates care by relaying information to providers. They are also responsible for documenting health interventions in the EMR and assisting with patient referrals and pre-authorizations.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must hold a valid Registered Nurse license in North Dakota or a compact state. The role requires an Associate degree in Nursing (ASN/ADN) at minimum, with higher levels of experience or a Bachelor of Science in Nursing (BSN) required for advanced pay tiers.
About the employer
Altru Health System
Making a difference for those we care for.
At Altru, we are making a difference for those we care for as we provide five-star care for our friends, family members and neighbors in northeast North Dakota and northwest Minnesota. We are a community of over 3,400 health professionals and support staff. We offer a wide array of services, meeting the needs of all. As the first member of the Mayo Clinic Care Network, Altru’s providers have access to clinically integrated tools extending Mayo Clinic’s knowledge and expertise to our patients. To learn more, see altru.org.
- INDUSTRY
- Hospitals and Health Care
- COMPANY
- Nonprofit
- FOUNDED
- 1997
- HEADQUARTERS
- Grand Forks, North Dakota
- SIZE
- 1,001-5,000
- OFFICES
- 19 on LinkedIn
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Questions about this role
- Is this Altru Health System role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 10+ years.
The posting, in full
Everything we do is underscored by a why — and that why is one another. Truyu Aesthetic Center
3165 Demers Ave
Grand Forks, ND 58201 Pay Range: $29.19 - $43.79 The Phone Nurse manages phone calls for the providers, following through with the patient needs identified in the telephone call. The Phone Nurse follows up with clients, making recommendations and assisting with the clients needs.
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Everything we do is underscored by a why — and that why is one another.
Location
Truyu Aesthetic Center
3165 Demers Ave
Grand Forks, ND 58201
Pay Range: $29.19 - $43.79
Summary
The Phone Nurse manages phone calls for the providers, following through with the patient needs identified in the telephone call. The Phone Nurse follows up with clients, making recommendations and assisting with the clients needs.
Position will be located at Truyu Aesthetic Center.
Hours: Monday-Friday, 8:00 AM - 5:00 PM
Pay Range:
Dependent on level
RN I $29.19 - $43.79
RN II: $30.65 - $45.98
RN III: $32.19 - $48.28
Summary:
Altru’s RN career ladder empowers RNs to manage their career growth and pay. This structure values experience, education, and engagement, providing opportunities for advancement and greater responsibilities. The requirements of each level are listed here.
RN I
- ASN
RN II
- 6 years or more of RN experience with an ASN/ADN degree OR,
- 3 years or more of RN experience with a Bachelor of Science in Nursing (BSN)
- BSN
RN III
- 12 years or more of RN experience with an ASN/ADN OR,
- 6 years or more of RN experience with a BSN OR,
- Masters/Doctorate of Nursing
Essential Job Functions
- Answers telephone, routes calls and takes accurate and complete phone messages for the providers and relays information in a prompt manner.
- Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations. Identifies unmet customer needs and recommends improvements or enhancements to meet those needs.
- Documents health-related intervention, recommendations, authorized medication refills and the instructions necessary for all calls and completes all documentation in EMR.
- Assures lab work, tests, and procedures are scheduled appropriately.
- Completes patient referral forms and pre-authorization process as needed.
- Notifies Manager of any potential problems in regard to patient complaints, unsatisfactory outcomes, special needs or request. Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations.
- Identifies high risk situations and takes appropriate action according to standard operating procedure.
- Performs other duties as assigned or needed to meet the needs of the department/organization.
Certifications
- Registered Nurse | North Dakota Board of Nursing (NDBON) or Compact State Agreement | Prior to Start Date | HR Primary Sources
- Registered Nurse | Minnesota Board of Nursing | Within 12 Months of Start Date | HR Primary Sources
Language Requirements
This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Physical Demands
- Sit: Frequently (34-66%)
- Stand: Occasionally (5-33%)
- Walk: Occasionally (5-33%)
- Stoop/Bend: Occasionally (5-33%)
- Reach: Frequently (34-66%)
- Crawl: Not Applicable
- Squat/Crouch/Kneel: Occasionally (5-33%)
- Twist: Rarely (1-4%)
- Handle/Finger/Feel: Continuously (67-100%)
- See: Continuously (67-100%)
- Hear: Continuously (67-100%)
Weight Demands
- Lift -Floor to Waist Level: Sedentary (<10 pounds)
- Carry: Sedentary (<10 pounds)
- Push/Pull: Sedentary (<10 pounds)
- Slide/Transfer: Not Applicable
Working Conditions
- Indoor: Continuously (67-100%)
- Outdoor: Not Applicable
- Extreme Temperature: Not Applicable
Driving Requirement Definitions
- Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
- Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
- Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
- Infrequent Drivers: Persons who are generally not expected to drive.
Driving Requirement for this position
Infrequent Driver
Reference ID: R8435
Making a real difference. For one another.
To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.
At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.
Join our team and be a part of a small community with a big heart.
Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)
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