JobsRevenue Operations ManagerAtlantaSales Operations Manager
Jacuzzi Group
Posted today
Sales Operations Manager
Jacuzzi Group · Atlanta, Georgia, United States
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In short
The Sales Operations Manager leads the Sales Admin team to ensure accurate processing of sales contracts and documentation while improving operational efficiency. This role oversees daily team operations, including training, performance tracking, and the implementation of process improvements to support sales goals.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have at least 5 years of experience in sales operations, preferably within the home improvement or consumer goods industry. Strong analytical skills, proficiency with CRM systems, and a proven track record of improving sales processes are required.
About the employer
Jacuzzi Group
Inspiring joy and wellbeing through innovative wellness products.
Jacuzzi Group is a leading global manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. More than four thousand global employees work across a portfolio of brands, including Jacuzzi, Sundance Spas, Hydropool Swim Spas and Hot Tubs, Dimension One Spas, ThermoSpas, Dream Maker, Sun & Soul, Sunrise Spas, Vortex Spas, and more.
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With manufacturing and warehouse operations in the United States, Canada, Mexico, Italy, the United Kingdom, France, Brazil, Chile, and Australia, we have more than 65 years of experience delivering innovative wellness products to consumers across our many brands. Our products are available globally, with our primary customers being specialty, big-box, and internet retailers, including The Home Depot, Ferguson, Costco, and Build.com. We also sell directly to consumers, builders, plumbers, and installation service providers through our network of thousands of independent authorized dealers.
- INDUSTRY
- Manufacturing
- COMPANY
- Privately Held
- HEADQUARTERS
- Chino, CA
- SIZE
- 1,001-5,000
- OFFICES
- 28 on LinkedIn
KNOWN FOR
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Questions about this role
- Is this Jacuzzi Group role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel (JBRx) is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in under 5-years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 70 years of proven excellence to deliver the highest standard of customer satisfaction.
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Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel (JBRx) is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in under 5-years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 70 years of proven excellence to deliver the highest standard of customer satisfaction.
The Sales Operations Manager leads the Sales Admin team, ensuring accurate and timely processing of sales paperwork while developing team members and improving operational efficiency. This role oversees day-to-day team operations, including onboarding, training, workload distribution, performance tracking, and process improvement, while partnering with Sales leadership to strengthen sales operations and support nationwide sales goals.
Key Duties and Responsibilities
- Oversee the Sales Operations team, ensuring accurate and timely review of sales contracts, paperwork, and Salesforce documentation across all markets.
- Develop and maintain standard operating procedures, workflows, and reference materials to improve consistency, accuracy, and operational efficiency.
- Manage daily team operations, including staffing, scheduling, workload distribution, task assignments, and shifting priorities to meet processing deadlines and service-level expectations.
- Lead onboarding, training, coaching, and development of Sales Operations Specialists, establishing clear performance expectations and accountability.
- Oversee AI-driven sales document processing, identifying deficiencies and implementing improvements to increase accuracy and reduce delays.
- Assign tasks and escalations to team members based on individual skill sets and current capacity; ensure task completion daily.
- Analyze sales metrics, trends, and forecasts to identify growth opportunities and provide actionable recommendations to leadership.
- Oversee Salesforce utilization
- Identify and implement process and system improvements to streamline workflows, reduce errors, and enhance overall sales team effectiveness.
- Other duties as assigned.
Compensation is based on experience; $75,000+ and annual bonus potential.
- 5+ years of experience in sales operations, preferably within the home improvement or consumer goods industry.
- Proven track record of improving sales processes and performance metrics.
- Strong analytical skills with experience in data analysis and reporting.
- Familiarity with CRM systems and sales analytics tools.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal skills to facilitate collaboration across teams.
- Must be able to manage multiple tasks and priorities and easily adapt to changing situations
- Experience leading teams or projects is a plus.
- Problem-solving mindset with the ability to think strategically and innovatively.
- 401(k) with matching program
- Paid time off (PTO)
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- Life insurance