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Textron
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Commercial Business Operations Manager
Textron · Fort Worth, Texas, United States
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In short
The Commercial Business Operations Manager is responsible for managing aircraft allocation, customer configuration processes, and delivery schedules to meet financial targets. They also support new business development, including creating business case studies and coordinating with international sales offices.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have a bachelor's degree in business or engineering and at least 5 years of experience in the aviation industry, specifically in manufacturing, maintenance, or operations. Demonstrated knowledge of FAA regulations and experience working within matrix organizations is required.
About the employer
Textron Specialized Vehicles
Drive Your Career! · hiring as Textron
In 1954, in a one-room machine shop in Augusta, Georgia, the first Textron Specialized Vehicles products were born. Two brothers started with a simple belief that they could build a better golf car, that better met the customers' needs, than any other vehicle on the market.
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Since those beginnings, the Textron Specialized Vehicles product line includes not only golf cars, but also ground support equipment for the aviation industry, industrial utility vehicles, and recreational side-by-side UTVs. The company has become a world leader in transportation and a leading global manufacturer of golf cars, side-by-sides, utility vehicles, personal transportation vehicles and aviation ground support equipment. We build thousands of vehicles each year, many of which featuring game-changing technology and innovations to improve vehicle efficiency and enhance the user experience like no other vehicle can. Today, Textron Specialized Vehicles includes brands that are leaders in the respective industries they serve -- Cushman®, E-Z-GO®, Arctic Cat®, Jacobsen®, Ransomes®, TUG™, Douglas™, Premier™, and Safeaero™. Since 1960, the company has been part of Textron Inc. (NYSE: TXT), a global multi-industry company headquartered in Providence, RI. A Fortune 500 company with more than 35,000 employees worldwide and operations in 25 countries, Textron is known for its powerful brands, including E-Z-GO, Cessna, Beechcraft, Hawker, Bell, and Kautex, among others. But nearly 70 years after our first product was built in that one-room shop, there is still that single belief – that we exist to build vehicles and services that exceed customers' expectations, better than any other offering on the market. It is the drive to sustain and improve that position – to offer an unparalleled combination of world-class products, advanced technology, manufacturing expertise, and extraordinary service – that leads Textron Specialized Vehicles to cover new ground.
- INDUSTRY
- Motor Vehicle Manufacturing
- COMPANY
- Public Company
- FOUNDED
- 1954
- HEADQUARTERS
- Augusta, Georgia
- SIZE
- 1,001-5,000
- OFFICES
- 6 on LinkedIn
- OPEN HERE
- 3 roles
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Questions about this role
- Is this Textron role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you. What you’ll be doing as a Commercial Business Ops Manager This position is responsible for managing business development aspects for commercial business operations within sales and marketing.
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We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you.
What you’ll be doing as a Commercial Business Ops Manager
This position is responsible for managing business development aspects for commercial business operations within sales and marketing.
Position responsibilities will include:
- Allocate and manage aircraft through the completion and delivery process. Outcome: On time deliveries, full allocation report, deliveries to meet financial targets.
- Customer Configuration Process - manage activities with sales, contracts, and completion centers and ensure timely gathering of customer configuration enabling the efficient manufacturing & completion of commercial aircraft. Track and follow up on open PA amendments. Outcome: aircraft configuration requirements (kits, interior, exterior) received timely to support IO requirements (metric = configuration shortage report).
- Develop and maintain a systematic process of notifying commercial business team of aircraft delivery readiness. Identify any potential production delays, production changes, certification gaps, or other items potentially impacting delivery to contract. Outcome: Dependable coordination / communication of aircraft ready dates, any potential delays, etc.
- Drive weekly deliveries - Positively influence sales & contracts organization for the prompt acceptance and delivery of aircraft following completion; provide weekly updates on latest completion date and aircraft available for delivery. Outcome: aircraft delivered shortly following completion, lower finished goods inventory for BHT.
- Customer Delivery Experience - Manage the delivery process and ensure customer's experience a positive delivery experience, consistent at all locations. Benchmark for best practices; implement standard operating procedures and metrics to be used at all completion facilities. Outcome: customers with a consistently positive delivery experience.
- Support to new commercial business development. Maintaining applicable confidentiality, aids in the support of expansion of the Sales and Marketing organization, including business case studies, etc. involved in establishing international sales offices. Outcome: timely and accurate business case studies prepared in support of the organization's needs.
Skills You Bring to This Role
- Bachelor’s degree in business, Engineering, or a related technical field.
- At least 5+ years of experience in the aviation industry or military aviation experience in manufacturing, maintenance, operations, or completion will be considered.
- Knowledge of crew loading / span time estimating for manufacturing or completions.
- Experience with budget and cost management preferred.
- Demonstrated knowledge of FAA / foreign air regs. affecting aircraft certification & delivery.
- Demonstrated success working in IPT / matrix organizations in aerospace.
Preferred
- Experience allocating commercial aircraft from production throughout the completion. and delivery process.
- Experienced with new aircraft introductions - manufacturing and completions.
- Career experience working within the aircraft completion and delivery process.
- FAA Airframe & Power Plant License or other FAA Ratings.
- Experience managing others, either directly or via IPT / matrix orga
What we offer you in return
- You’ll be off every other Friday with our 9/80 work schedule
- 80 hours of Personal Time Off (PTO)
- 120 hours Vacation time
- 12-13 paid holidays per year
- 6 weeks parental leave
- Tuition reimbursement
- Competitive salary
- Comprehensive health insurance
- On-site clinic, pharmacy, physical therapy, and licensed counselor
- Access to more than 11 Employee Resource Groups
- And so much more
It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.
We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices