Business Development Representative

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

The Business Development Representative is responsible for generating new business opportunities through proactive prospecting, effective qualification, and strong collaboration with Account Executives. This role requires excellent communication skills, commercial curiosity, resilience, and the ability to build productive relationships with prospective customers while consistently meeting agreed activity and performance targets.

Key Responsibilities

• Uphold and reflect the company’s standards, values, and vision in all activities.
• Contribute to a culture of performance, healthy competition, collaboration, and support.
• Use company resources and assets responsibly and appropriately.
• Represent the company brand professionally both during and outside business hours, maintaining high standards of customer care and peer support.
• Achieve or exceed expected targets for securing new business opportunities.
• Meet minimum daily KPI targets for call activity and talk time.
• Manage inbound and outbound telephone calls with existing and prospective contacts to secure product demonstrations.
• Achieve KPIs agreed with the Sales Director and report progress on a weekly or monthly basis, as required.
• Establish and maintain strong working relationships with Account Executives.

Skills, Knowledge and Experience:

Key Skills

• Apply targeted prospecting strategies to initiate engagement with prospective customers.
• Identify prospective customers’ needs, challenges, and commercial priorities.
• Assess prospect interest and suitability for the company’s products and services.
• Schedule discovery meetings between qualified prospects and Account Executives.
• Consistently achieve agreed daily activity targets, including call volume and talk time.
• Think quickly, respond professionally to objections, and apply effective problem-solving skills.

Required Qualifications

• Excellent telephone, written communication, and active listening skills.
• Self-motivated, with a strong desire to learn, develop, and succeed in the role.
• Good understanding of business processes and organisational structures.
• Interest in technical innovation and how it can help businesses improve performance.
• A minimum of one year’s professional experience.
• Ability to receive coaching, apply feedback, and demonstrate learning through performance.
• Previous experience using Salesforce and other sales enablement tools.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.