Business Development Representative

RSL’S story:

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Twenty -Three Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision

To be the environment that inspires excellence and trust within our community.

RSL Values

Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work

At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for six consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity

Scope of the Position

We are seeking a dynamic and results-driven Business Development Representative to join our growing team. This role focuses on building and maintaining strong client relationships within the Food Equipment and Refrigeration industry, driving sales growth, and ensuring our customers receive the best solutions for their business needs.

Duties and Responsibilities

• Develop and grow a strong customer base, fostering long-term relationships with food equipment and refrigeration professionals.
• Actively prospect and identify new business opportunities to expand market reach.
• Engage in consultative selling, providing technical insights and product recommendations tailored to customer needs.
• Conduct regular customer visits to build rapport, identify opportunities, and address concerns.
• Stay ahead of industry trends, attending product and sales meetings to remain knowledgeable about the latest refrigeration and food equipment solutions.
• Present and demonstrate products to customers, ensuring they understand the benefits and applications.
• Maintain accurate sales records and customer interactions in CRM software.
• Meet and exceed sales targets while maintaining a strong gross profit margin.
• Collaborate with internal teams, including customer service, operations, and suppliers, to provide seamless customer support.
• Participate in annual inventory counts and contribute to operational efficiency.
• Travel within the territory as needed to service customers and attend industry events.

Competencies and Qualifications

• Proven experience in Business development, preferably in the refrigeration, or food equipment industry.
• Strong understanding of commercial food equipment and refrigeration systems, with the ability to discuss technical aspects with customers.
• Exceptional communication and interpersonal skills, with the ability to build rapport and close sales.
• Self-motivated and goal-oriented mindset, with a proactive approach to business development.
• Strong problem-solving skills and attention to detail.
• Proficiency in CRM and productivity software for tracking sales and managing customer relationships.
• Valid driver’s license with a clean driving record for customer visits and travel as needed.
• Ability to multitask and adapt in a fast-paced sales environment.

About us

It's not all about work. That's why we support and recognize our team members with a range of benefits:

• RSL is an entrepreneurial company - we don't micromanage.
• Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
• Annual Bonus Program
• Vacation entitlement starting at three (3) weeks annually, with incremental increases based on years of service, up to a maximum of six (6) weeks.
• 3 personal obligation days.
• Wellness Account.
• Stay healthy with our rich benefits package.
• Protect your future with our Registered Retirement Savings Plan.
• Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.