Sales Development Representative - North America

About the role

This is a growth-path role for an ambitious, early-career salesperson who wants to learn the US gift market from the ground up and grow into greater sales and account responsibility over time. You will work closely with our North America Sales Manager - supporting the accounts and rep network that drive the business today and steadily taking on more opportunity as you develop.

If you are hungry, organized, and want a brand worth believing in and room to prove yourself, this is a rare chance to grow with a beloved, independent company.

What you'll do

Support Sales and Growth (the heart of the role)

• Support the North America Sales Manager in growing current customer base and developing new Independent, key- account and multi-door opportunities - always in a way that protects the brand’s boutique positioning and complements our current base. Build data driven but compelling category stories tailored to each new customer.
• Follow up on and qualify leads, with disciplined, timely follow-through that turns interest into orders.
• Vet and research new accounts and locations, helping decide where the brand will fit.
• Learn & build the selling story. Build familiarity with category, data driven and merchandising thinking and star contributing and creating presentations that win and grow customers.

Grow into rep-network support

• Support our independent rep groups - Acting as a reliable point of contact, coordinating information, and, as you develop, taking on more hands-on rep-group management over time with focus on Midwest and West.

• Produce and send the monthly rep reports and use them to help track territory performance.

Support the operational backbone

A real and valued part of this role is keeping the business running smoothly - and, over time, making these processes faster and simpler for everyone.

• Manage data files - keeping account, rep, and sales records accurate and up to date.
• Support trade-show setup and logistics - the multiple registration portals each show requires, plus reservations and show details. Attend key Trade shows in alignment with NA sales manager.
• Support vendor and key-account paperwork

Qualifications

Essential

• Min of 2 –5 years of sales, account, or sales-support experience - ideally with some consumer goods Consumer Products Companies (fragrances, beauty, personal care, lifestyle) Experience in the Gifting Industry is welcomed.
• Comfortable with spreadsheets and data files, and confident putting together clear reports and deriving insights.
• A warm, credible communication style who builds easy relationships with reps, customers, and colleagues.
• Strong capability in building strategic selling stories.
• Strong organisational capabilities - genuinely reliable with paperwork, portals, deadlines, and data accuracy.
• Hungry, coachable, and ambitious - someone who wants to learn the market and grow into a bigger sales role.
• Willing to travel, including multi-day trade shows, and able to self-manage in a remote role.
• Curious about the gifting channel and excited to learn a distinctive, much-loved brand.

Desirable

• A consumer-goods exposure to category management and merchandising - the direction this role can grow in.
• Familiarity with the gift, home, or fragrance channels.
• Experience working with independent sales rep groups.

What We Offer

• Competitive base salary plus a performance bonus depending on experience and location.
• A clear path to grow into greater sales and account responsibility.
• Remote working.
• Travel and expenses covered.
• 20 Days’ Vacation
• Contribution to personal health insurance plan
• Company contribution to personal pension scheme.
• Contribution to Gym membership