Sales Development Representative

About the role

The Sales Development Representative (SDR) is the front door of Zion HealthShare’s partnership engine.

This role is responsible for managing inbound interest, qualifying opportunities, supporting the Sales inbox, and ensuring no opportunity falls through the cracks. Effort, responsiveness, and follow-through drive success in this role.

For the right person, this is a high-growth entry point into partnership sales. Starting pay at $21.00 ($1.00 increase after 60 days) with activity/performance bonus structure. Clear path to promotion into Account Executive role.

What you'll do

• Answer and manage inbound calls from interested partners and companies
• Qualify and route opportunities to appropriate Account Executives
• Manage and maintain the Sales inbox
• Reach out to individuals who started enrollment but did not complete
• Follow up on inbound web interest and referrals
• Track activity and notes within CRM
• Support AEs with scheduling and pipeline organization
• Ensure response time standards are met

What Success Looks Like (KPIs)

• Speed to lead response times
• Number of qualified opportunities passed to AEs
• Conversion rate on pending completion outreach
• Inbox response SLA adherence
• CRM cleanliness and activity tracking
• Positive partner first-impression feedback

Qualifications

• High School Diploma/GED
• High energy and coachable
• Strong communicator over phone and email
• Comfortable making outbound calls
• Driven by activity and measurable output
• Growth-minded and eager to move into a closing role over time

Experience preferred

• Experience in customer service, call center, or inside sales
• Familiarity with CRM systems

Benefits

• 13 paid holidays, including your birthday and personal preference day, plus up to 2 weeks of paid time off to balance work and life.
• Healthcare package including Medical, Dental, Vision, HSA with a company match, Supplemental Insurance like Life and Short-Term Disability, Health Share and a free DPC Memberships.
• Invest in your future with a 401k plan backed by a solid 4% match from us.
• Enjoy the simplicity of bi-weekly paychecks along with the perk of free snacks and regular lunches available onsite.
• Build strong connections with colleagues at our frequent, fun team-building events.