Business Development Representative

Job Title: Business Development Representative

Grade: TBD

Reports to: Sales Director

Location and Working Pattern: New York Metro Preferred (Manhattan ideal), Hybrid/Flexible, Remote employment for the ideal candidate

Department: Sales

Salary Range: $80k-$120k OTE including base salary and variable commission

About the Role

Summary

We are seeking a highly motivated and results-driven Business Development Manager to join our growing North America sales organization. This is not an entry-level position and candidates should possess at least 2-3 years of business development, sales, or other customer-facing commercial experience. Sales Development is a critical component of our sales organization and serves as the tip of the spear for new customer acquisition. You will generate qualified pipeline opportunities for Account Executives through outbound prospecting, relationship building, account-based engagement, and participation in sales events and conferences. As one of the first points of contact with prospective customers, you will represent our brand, communicate our value proposition, and create meaningful conversations with business and technology leaders.

Role Responsibilities

• Execute high-volume outbound prospecting through phone, email, LinkedIn, video messaging, networking, and other engagement channels.

• Identify, research, and engage decision-makers and influencers across target accounts and industry verticals.

• Generate qualified meetings and sales opportunities for Account Executives.

• Develop and execute account-based prospecting strategies to penetrate strategic target accounts.

• Schedule and coordinate discovery meetings while ensuring quality handoff to the Account Executive team.

• Capture prospect intelligence, account insights, and engagement activity accurately within Salesforce.

• Collaborate closely with Sales and Marketing teams to improve campaign effectiveness and pipeline creation.

• Assist Account Executives with opportunity development, pipeline management, and prospect nurturing when appropriate.

• Attend webinars, events, and industry networking activities to support pipeline generation efforts.

• Consistently achieve and exceed activity, meeting, opportunity creation, and pipeline generation targets.

• Stay current on industry trends, digital transformation initiatives, technology skills, workforce development, and competitive market dynamics.

Your Experience / Skills

• Minimum 2-3 years of experience in Business Development, Sales Development, Inside Sales, Recruiting, Customer Success, Account Management, or other customer-facing commercial roles.

• Demonstrated success generating opportunities through outbound prospecting, cold calling, networking, and relationship building.

• Comfortable initiating conversations with senior leaders at Director, VP, and C-level.

• Strong written, verbal, presentation, and interpersonal communication skills.

• Exceptional listening skills and ability to uncover business challenges.

• Strong organizational skills with excellent attention to detail and follow-through.

• Ability to manage multiple priorities in a fast-paced, changing environment.

• High level of resilience, self-motivation, professionalism, and personal accountability.

• Growth mindset and willingness to accept coaching and continuous development.

• Experience using Salesforce, Sales Navigator, Outreach, Salesloft, Gong, or similar sales technologies preferred.

• Experience in technology, IT services, learning, training, consulting, or workforce transformation environments preferred.

• Bachelor’s degree preferred but not required for candidates with relevant experience and a proven track record.

What Will Make You Successful

• Passion, resilience, curiosity, and a strong work ethic.

• Ability to establish trust and build professional relationships quickly.

• Comfortable with cold calling and speaking with new prospects every day.

• Adaptability and willingness to embrace change.

• Customer-first mindset and high degree of empathy.

• Strong sense of humor and positive attitude.

• Team-oriented approach with a desire to contribute beyond individual goals.

Key Competencies

• Results Driven

• Strategic Prospecting

• Communication & Influence

• Relationship Building

• Resilience & Grit

• Collaboration

• Learning Agility

• Customer Focus

• Accountability & Ownership

Career Opportunity

This role provides a strong foundation for progression into Account Executive and broader sales leadership opportunities. Successful Business Development Managers gain exposure to enterprise sales strategy, account planning, executive engagement, and consultative solution selling while building critical commercial skills for future advancement.

About QA

QA helps organizations build technology, data, AI, cloud, and digital capabilities that drive business outcomes. Through learning solutions, managed talent programs, apprenticeships, and workforce transformation services, we partner with organizations to close critical skills gaps and accelerate performance. We are committed to creating a culture of innovation, collaboration, accountability, and continuous learning