Founding Account Executive

The industry

Home service businesses keep homes heated, cooled, and running. But as HVAC, plumbing, and electrical contractors grow, the back office gets harder to manage. Payroll, commissions, invoices, and job costs end up scattered across spreadsheets, taking time away from running the business. Volca exists to take that work off their plate.

About Volca

Volca builds AI agents that run the back office for home service businesses across the country. We started with payroll and commissions and have expanded into accounts payable automation, job costing, and more.

Our customers range from contractors doing millions in revenue to multi-location operators, franchise networks, and large private-equity-backed platforms. We help the people running these businesses spend less time managing spreadsheets and more time understanding and growing their operations.

The role

You'll join as one of Volca's early Account Executives, selling our full platform to home service businesses nationwide, with a focus on multi-location operators, franchise groups, and PE-backed platforms.

This is an outbound-focused, full-cycle closing role. You'll create opportunities, lead the sales process, and turn operational problems into clear reasons to buy. You'll have BDR and inbound support, with the expectation that you build your own pipeline rather than wait for opportunities to arrive.

You'll report to the VP of Sales and work directly with them to develop how Volca sells: which accounts to prioritize, how to communicate our value, and how to move deals forward. Our Customer Success team handles implementation and ongoing support and helps with technical questions during the sales process.

What you'll own

• Build pipeline. Identify target accounts and reach owners, operators, and finance leaders through thoughtful outbound calls, emails, and follow-up. Work with BDRs and act quickly on qualified inbound interest.
• Lead discovery. Understand how each business handles payroll, commissions, accounts payable, and job costing. Uncover the manual work, errors, and visibility gaps that make a change worthwhile.
• Run relevant demos. Learn the platform deeply and connect what you show to the customer's workflows and priorities. Bring in Customer Success for technical questions when needed.
• Make the business case. Help buyers quantify the time spent on current processes, the cost of errors, and the value of better financial visibility. Build proposals around the outcomes that matter to their business.
• Drive deals to a decision. Engage the people who use, evaluate, and approve the purchase. Set clear next steps, address objections, negotiate terms, and close. Maintain a fast sales cadence while giving each deal the attention it needs.
• Manage your business. Keep your pipeline current, qualify opportunities honestly, and provide clear forecasts grounded in what buyers have committed to do.
• Set customers up for a strong start. Give Customer Success a clear handoff covering the customer's goals, requirements, and commitments made during the sale.
• Help build the sales process. Work with the VP of Sales to improve messaging, qualification, demos, and deal execution. Share customer feedback with product and leadership so what we learn in the field informs what we build next.

Who you are

• You've won new business in a closing role and can explain how you sourced opportunities, earned buyer trust, and brought deals to a decision.
• You can create pipeline through outbound prospecting. You're willing to pick up the phone, test your messaging, and follow through consistently.
• You ask specific questions, listen closely, and make a product understandable to people who care about running their business more than buying software.
• You can connect operational problems to financial value and communicate that value to different stakeholders.
• You manage multiple active opportunities with urgency and discipline. You know when to push, when to dig deeper, and when to walk away.
• You take coaching seriously, apply feedback, and share what works. You're comfortable improving a process while being accountable for your own results.

Helpful, but not required: Experience selling vertical SaaS, finance or back-office software, or into home services, franchise groups, or PE-backed businesses. Familiarity with ServiceTitan or similar field service software is also useful.

What success looks like

You're building qualified pipeline through your own outreach, running discovery and demos that make Volca's value clear, and converting opportunities into new customers.

You maintain momentum across your deals, give the team a reliable view of your pipeline, and hand customers over with clear expectations.

Your work also makes the next sale better through sharper messaging, useful customer feedback, and a more effective sales process.

Who we are

We care about the people running home service businesses and take their problems seriously. We work together in person, give people meaningful ownership, and expect them to follow through.

For this role, that means coming prepared, prospecting consistently, staying responsive to customers, and helping teammates solve problems. We value direct feedback, shared learning, and people who care about the team's results as well as their own.

As an early AE, you'll sell across an expanding platform, learn directly from operators, and work closely with the VP of Sales to shape the team's approach. You'll have a direct hand in both winning customers and improving how we win them.

Logistics

• Location: New York City, in office five days a week
• Type: Full-time
• Territory: Nationwide
• Reports to: VP of Sales
• Annual base salary: $90,000-$150,000
• Annual on-target earnings: $180,000-$300,000, comprising 50% base salary and 50% target commission

Benefits

• Healthcare plans
• Free lunch/dinner every day, plus snacks
• Unlimited PTO
• Wellhub access