Account Manager

About Us

Thrive delivers upon the promise of technology by enabling our clients’ digital transformation journeys with best practices on an AI, cybersecurity and cloud focused NextGen managed services platform.

Thrive’s culture is powered by diverse talent, big ideas, and a customer-first mindset—and it’s what truly sets us apart. Thrive is built for people who want more than a weekday routine. If you’re hungry to grow, eager to tackle new challenges and ready to drive real impact in a rapidly expanding environment, then welcome to THRIVE!

Position Overview

As an Account Executive on Thrive’s Velocity team, you will drive revenue growth across a high-volume portfolio of emerging and lower-complexity accounts through proactive outbound outreach, upsell and cross-sell selling, and disciplined pipeline management. This role is ideal for a motivated, early-career sales professional who thrives in a fast-paced environment, enjoys high activity, and is energized by building relationships, uncovering client needs, and closing transactional opportunities. You will partner closely with internal teams to deliver a strong customer experience while helping clients access the right Thrive solutions to support their business goals.

Primary Responsibilities

Manage and grow a designated portfolio of Velocity accounts through proactive outreach, relationship development, and opportunity identification

Generate revenue by driving upsell, cross-sell, and expansion opportunities across Thrive’s solutions and services

Conduct a high volume of outbound calls, emails, and follow-up activities to create pipeline and move opportunities forward

Qualify client needs, identify buying signals, and align Thrive solutions to customer priorities using a consultative sales approach

Own the sales process for transactional opportunities from initial outreach through quote, proposal, and close

Maintain accurate account details, activity tracking, pipeline updates, and forecasting within Salesforce and related sales tools

Partner effectively with internal stakeholders including service delivery, client success, solutions, and operations to support client needs and close business

Monitor account activity, service trends, and customer feedback to identify retention risks and growth opportunities

Meet or exceed monthly, quarterly, and annual sales targets tied to bookings, activity, and account growth

Build knowledge of Thrive’s services, value proposition, and key market trends to communicate confidently with clients

Participate in sales training, coaching, role-play, and enablement activities to strengthen selling capability and accelerate performance

Complete required reporting, documentation, and administrative responsibilities with accuracy, timeliness, and professionalism

Qualifications & Experience

2+ years of sales, inside sales, business development, account management, or customer-facing revenue experience, preferably in technology, managed services, SaaS, or a related industry

Demonstrated ability to manage a high volume of outreach and sales activity while maintaining strong follow-up and organization

Experience generating revenue through upsell, cross-sell, renewals support, or transactional selling preferred

Strong communication skills with the ability to build rapport, ask thoughtful questions, and clearly articulate value to clients

Ability to identify opportunities, qualify needs, and advance deals in a fast-paced, metrics-driven sales environment

Comfort using CRM tools such as Salesforce to manage pipeline, activity, and account information with discipline and accuracy

Strong time management and organizational skills with the ability to prioritize across multiple accounts and opportunities

Collaborative approach with the ability to work cross-functionally and contribute to a strong team environment

Curiosity, coachability, and willingness to learn Thrive’s solutions, sales process, and client needs quickly

Bachelor’s degree preferred, but not required for candidates with relevant sales experience and a strong track record of performance

Competencies to be Successful in the Role

Drive and Energy: Brings a high level of activity, urgency, and enthusiasm to managing accounts and creating opportunities

Customer Focus: Builds strong relationships and looks for ways to help clients solve problems and gain value from Thrive’s solutions

Sales Curiosity: Asks thoughtful questions, listens well, and uncovers underlying client needs and growth opportunities

Communication: Communicates clearly, professionally, and confidently across phone, email, and virtual interactions

Resilience: Stays motivated through rejection, setbacks, and changing priorities in a fast-paced sales environment

Organization and Discipline: Maintains strong follow-up, pipeline hygiene, and attention to detail across a high volume of activity

Coachability: Responds well to feedback, applies learning quickly, and shows a desire to continuously improve

Collaboration: Works effectively with internal teams to support clients, solve problems, and move opportunities forward

Adaptability: Adjusts quickly to new priorities, tools, messaging, and business needs in a growing organization

Ownership: Takes accountability for results, follows through on commitments, and demonstrates pride in doing the job well