Digital Account Manager

Job Title: Digital Account Manager

Department: Digital Ad Sales

Business Unit: Outdoor Sportsman Group

Location: New York, NY - Denver, CO - Chicago, IL

Reports To: VP, OSG Ad Sales Pricing and Planning

Employment Type: Full Time – Salary – Exempt

Supervisor Position: No

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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.

Nature of Work

The Digital Account Manager is an integral team member in driving digital advertising revenue for Outdoor Sportsman Group. This role is responsible for managing all aspects of a digital campaign, including creating media plans and ensuring all campaigns are implemented successfully across various platforms.

Example of work performed

• Collaborate with sales teams to develop media plans, proposals, and campaign recommendations aligned with client objectives, target audiences, KPIs, and budget
• Manage the complete post-sale campaign lifecycle, including order intake, creative asset collection, launch coordination, optimization, reporting, invoicing, and campaign wrap-up
• Coordinate campaign launches and execution by ensuring all creative assets, targeting parameters, tracking requirements, deliverables, billing information, and reporting requirements are received, documented, and executed accurately
• Partner with Account Executives to manage client expectations, timelines, deliverables, and campaign milestones to ensure a seamless customer experience
• Collaborate with Ad Operations, Pricing & Planning, Marketing, Editorial, Creative Services, Research, and Finance to ensure successful campaign implementation, fulfillment, and operational efficiency
• Maintain detailed records within CRM, order management, and campaign management systems to support forecasting, reporting, invoicing, and operational efficiency
• Proactively identify opportunities to improve processes, workflows, campaign execution standards, and client service practices

This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Working Conditions & Physical Demands

• Typical Office Conditions

Qualifications

• Preferred
• Minimum 3+ years professional experience within the account management field
• Bachelor’s degree, and/or combination of degree and experience, required

Competencies/Knowledge, Skills & Abilities

• Experience managing client relationships in a digital advertising, media, publisher, agency, or marketing environment
• Knowledge of digital media planning, campaign management, ad operations workflows, and advertising technologies
• Experience coordinating complex advertising campaigns from planning through execution and completion
• Understanding of digital advertising concepts including display, video, native, sponsorships, programmatic, audience targeting, measurement, and reporting
• Strong analytical skills with the ability to interpret campaign performance data and communicate actionable recommendations
• Excellent project management, organizational, and time management skills
• Exceptional verbal, written, presentation, and client-facing communication skills
• Demonstrated ability to collaborate effectively across sales, ad operations, marketing, finance, and other cross-functional teams
• Ability to adapt to changing priorities and thrive in a fast-paced, deadline-driven environment

Compensation

• Base Salary $57,000 - $63,000 per annum

Benefits Include

• 12 Paid Company Holidays
• Health Insurance (Medical, Dental, Vision)
• Paid Time Off (PTO)
• Life Insurance
• Short and Long-term Disability
• Health Savings Account (HSA)
• Flexible Spending plans (FSAs)
• 401K plan

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.