Mid-Market Advertising Sales Account Manager

Within Operations, we are expanding our Digital Inside Sales (DIS) organization to accelerate growth in the SaaS, AI and digital solutions space. Our innovative, data-driven sales model combines trusted technical expertise, cutting-edge technology, and AI-powered insights to help clients transform and scale efficiently. We’re looking for a commercially driven and customer-focused Advertising Sales Account Manager to manage a portfolio of existing customers.

The Mid-Market Advertising Sales Account Manager is responsible for owning and growing a portfolio of advertisers through strategic account planning, consultative selling, disciplined pipeline management, and high-quality execution. This role combines hands-on client engagement with broader responsibility for revenue performance, account health, and delivery excellence.

You will operate as a trusted advisor to advertisers, translating business objectives and performance data into clear growth strategies and practical recommendations. Success requires sound commercial judgement, confidence engaging senior stakeholders, strong ownership of complex work, and the ability to influence outcomes in a fast-paced, metrics-driven environment.

What You Will Be Doing

Strategic Account Ownership & Customer Engagement

Own a portfolio of advertisers and serve as the primary commercial and strategic point of contact throughout the account lifecycle

Develop account plans that identify growth opportunities, risks, client objectives, and clear actions to improve revenue, retention, and advertiser value

Build trusted relationships with client decision-makers and confidently lead consultative conversations, performance reviews, and recommendations

Drive proactive outreach through calls, email, and scheduled follow-ups, balancing activity expectations with the quality and complexity of each opportunity

Diagnose advertiser needs and recommend tailored advertising products, campaign strategies, and optimization actions aligned with business goals

Lead complex or sensitive account discussions, resolve issues, and coordinate the appropriate internal support to protect the client relationship

Identify expansion, cross-sell, and retention opportunities using performance trends, market context, and commercial insight

Partner with sales, product, operations, and support teams to deliver a consistent end-to-end advertiser experience

Pipeline, Forecasting & Commercial Discipline

Maintain a structured, accurate, and strategically prioritized pipeline within Salesforce or an equivalent CRM

Own revenue pacing and forecast quality for assigned accounts, identifying gaps early and developing recovery or acceleration plans

Apply sound judgement to prioritize opportunities, client needs, and daily activities against commercial impact

Meet agreed activity, conversion, revenue, retention, and service-level expectations while maintaining a high standard of customer engagement

Ensure clear documentation of client objectives, decision criteria, commercial opportunities, risks, commitments, and next steps

Use account and pipeline data to provide concise updates, surface trends, and recommend actions to leadership

Independently manage competing priorities and escalate material risks with clear context and proposed solutions

Quality, Leadership & Continuous Improvement

Set a strong standard for customer interactions across calls, meetings, and written communication

Ensure all work complies with agreed processes, turnaround times, quality controls, and data and privacy requirements

Translate recurring client feedback and performance trends into actionable recommendations for leadership and partner teams

Identify operational inefficiencies, shape practical improvements, and support implementation of more scalable ways of working

Provide day-to-day guidance, peer support, and knowledge sharing to less experienced team members without direct people-management responsibility

Support onboarding, calibration, and best-practice sharing across the team as required

Represent Accenture professionally and act as a credible, customer-centric advocate in all internal and external interactions

Basic Qualifications

Minimum 4 years of experience in Advertising Sales or Advertising Account Management

Preferred Qualifications

Demonstrated ownership of a client portfolio, revenue target, sales pipeline, or account-growth plan

Proven ability to lead consultative client conversations, influence decisions, and

convert data into clear commercial recommendations

Experience managing complex client needs, competing priorities, and escalations with limited supervision

Strong written and verbal communication skills, including confidence presenting to senior client and internal stakeholders

Strong analytical and problem-solving capability, with the ability to identify trends, assess risk, and recommend action

High proficiency in CRM usage, pipeline management, forecasting, and accurate account documentation

Experience in digital advertising, media sales, SaaS, ad technology, or platform-based environments

Working knowledge of digital campaign performance, optimization levers, measurement, and advertising industry trends

Experience with Salesforce and sales engagement, reporting, or business intelligence tools

Demonstrated experience coaching peers, supporting onboarding, or contributing to team capability development

Experience operating in a matrixed environment and coordinating across sales, product, operations, and support teams

• Commercially minded, customer-centric, and focused on measurable outcomes
• Confident operating with autonomy, ambiguity, and accountability
• Resilient and composed when managing challenging conversations or performance pressure

Strategic and data-led, with the ability to move between detailed execution and broader account priorities

Proactive in identifying risks, opportunities, and improvements rather than waiting for direction

Collaborative and credible, with the judgement to influence across teams and stakeholder levels

Committed to continuous learning across products, tools, sales methods, and the digital advertising landscape

#LI-NA-FY25

This role is a full-time in office position in Chicago, IL.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/16/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs

Role Location Hourly Salary Range

• California $35.48 to $92.21
• Colorado $35.48 to $79.66
• Connecticut $35.48 to $79.66
• District of Columbia $37.74 to $84.81
• Illinois $32.84 to $79.66
• Maine $30.19 to $67.84
• Maryland $35.48 to $79.66
• Massachusetts $35.48 to $84.81
• Minnesota $35.48 to $79.66
• New York $32.84 to $92.21
• New Jersey $37.74 to $92.21
• Ohio $32.84 to $73.75
• Virginia $32.84 to $84.81

Washington $37.74 to $84.81

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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