Regional Account Manager

Reporting to the Regional Sales Manager, the Regional Account Manager is responsible for growing and strengthening relationships with commercial tire customers across an assigned territory in the city of Edmonton. As a strategic partner to your customers, you will identify opportunities to expand business, deliver value-driven solutions, and collaborate with internal teams to ensure an exceptional customer experience.

Through account management, contract negotiations, market expertise, and business development activities, you will drive profitable growth while fostering long-term partnerships aligned with Kal Tire's Aims and values.

Responsibilities

Sales & Account Management

• Focuses on regional commercial tire customers to maintain and grow sales portfolio for the region.
• Develop and nurture a trusted advisor relationship with assigned commercial tire accounts, key stakeholders, executive decision makers and influencers.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Responsible for working with internal teams to onboard and integrate customers.
• Proactively remain connected to customers and the ever-changing market to identify new opportunities and ensure all viable customers are engaged on a regular basis.
• Utilizes Kal Tire programs and offerings to expand new sales opportunities.
• Collaborates with leadership to align market and account strategies with applicable business objectives for their portfolio and region.
• Utilizes performance tracking, various reports, presentations, and other sales tools as required to differentiate the value of Kal Tire as a sales and service provider.
• Prospects for new business to achieve sales growth.

Reporting/Metrics

• Responsible for forecasting and monitoring account purchases for each customer.
• Collates and maintains customer information in CRM to ensure account information and insights are current.
• Records and tracks all metrics related to sales strategies and targets; reviews and develops customer service and retention plans.
• Analyzes sales data to evaluate and update sales plans and portfolio strategies.

Professional Development/Networking

• Serves as a trusted advisor and Kal Tire ambassador to customers, internal partners, and the overall regional network, while actively participating in related local industry associations.
• Demonstrates grace under pressure and the highest ethical standards, while upholding the Kal Tire Aims.
• Maintains an expert level of knowledge of all Kal Tire, and competitors, product and service offerings.
• Proactively builds business acumen and stays current with market trends, relevant technology, etc.
• Participates in designated continuing education training to upgrade skills and knowledge.

Job Requirements

• Post-secondary diploma or degree preferred, and/or equivalent combination of education and experience.
• 3 years of experience in account management, sales, or a related customer-facing role.
• Strong communication and relationship-building skills with a sales-driven mindset and the ability to engage stakeholders at all levels.
• A customer-first mindset and proven ability to deliver results.
• Solid problem-solving skills and the ability to identify and act on new opportunities.
• Proficiency in Microsoft Office and CRM systems (D365 experience is an asset).
• Prior experience in the tire industry highly recommended.

Special Requirements

• Valid driver’s license.
• Flexibility to travel within the region as required.
• Requires working some nights/weekends, physical demands (e.g., lifting, performing yard checks).

What We Offer

• The target compensation for this role is $71,518 - $94,803 per year based on experience.
• Annual performance bonus based on sales targets.
• Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.
• Employee Assistance Program.
• A group RRSP/DPSP matching program.
• Discount on tires and mechanical services.
• Positive work culture, opportunities for growth and development, and work-life balance.

To be considered for this position at this time, candidates must be legally eligible to work for any Canadian employer. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps.

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