Snr Account Manager

Minimum qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, Advertising or a related field and 5 years of progressive post-baccalaureate experience in the job offered or in an Account Manager-related occupation.
• Position requires 5 years of experience in the following: Uncovering customer objectives through structured discovery questioning or Needs analysis using consultative sales techniques; Handling customer objections to achieve mutually agreed outcomes or Sales objection resolution; Applying advertising products and services to solve customer problems or Developing customer solutions using online media platforms; Quantifying the business value of proposed solutions or Value-based selling and Return on Investment (ROI) analysis; and Crafting data-driven narratives to influence business decisions or Data storytelling for business proposals.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $126,800 - $155,000 + 40% bonus target + equity + benefits determined by role, level, and location. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Learn more about benefits at Google.

Position reports to the Google office & may allow for a hybrid schedule as per Google policy.

The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google's most complex and important customers and partners.

Responsibilities

• Build and manage relationships with clients virtually or face to face by meeting with multiple clients on a daily basis and developing an understanding of their business issues, marketing objectives, and success metrics. Plan for, and achieve, growth goals including but not limited to quarterly business growth and productivity goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Own a portfolio of medium and large-size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
• Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
• Build an in-depth knowledge of how Google advertising products work and can be used to help customers.
• Domestic travel more than 10% of the time required.