Strategic Account Manager

Salary Range: $90,000.00 to $110,000.00 Annually

Job Title: Strategic Account Manager

The Opportunity

Richline’s Independent Fine Jewelry Sale’s Team is seeking a Strategic Account Manager experienced in jewelry sales, able to work independently, who is responsible for driving profitable growth through the development of existing retail partnerships and the selective acquisition of premium new accounts.

This role serves as both a sales leader and brand steward, building deep relationships with independent fine jewelry retailers while protecting and enhancing Richline’s Independent Fine Jewelry Sales Team’s position in the marketplace.

The successful candidate will combine strong business acumen with sophisticated understanding of luxury retail, acting as a trusted advisor to retail partners and serving as the voice of the customer for our luxury brand Armadani.

This position is accountable for revenue growth, profitability, strategic account development, collection launches, and maintaining premium brand experiences across all customer touchpoints.

What You Will Do:

Strategic Account Management

• Develop and execute annual growth plans for assigned accounts.
• Build executive-level relationships with owners, buyers, and key decision makers.
• Conduct regular business reviews focused on sales performance, inventory productivity, and growth opportunities.
• Expand share of wallet within existing accounts through product assortment optimization and strategic selling initiatives.
• Identify opportunities to increase distribution within customer buying groups while maintaining premium brand positioning. (Know your customers’ opportunities).
• Maintain accurate consignment balances to be current, turning, and achieving its ROI.
• Responsible for in-store case presentation and training of store’s staff.

Revenue Growth & Business Development

• Achieve assigned revenue and gross profit objectives.
• Identify and onboard highly selective new retail partners that align with Armadani’s brand strategy.
• Develop and maintain an active pipeline of qualified opportunities.
• Drive successful new collection introductions and seasonal launches.
• Monitor market activity and competitive developments to identify growth opportunities.

Brand Stewardship

• Serve as an ambassador for the Armadani brand in the marketplace.
• Ensure product presentation, merchandising, and retail execution reflect brand standards.
• Evaluate prospective accounts against established brand position criteria.
• Collaborate with retail partners to create compelling customer experience.
• Protect pricing integrity and distribution quality.

Sales Planning

• Maintain accurate forecasts and revenue projections.
• Manage CRM activities, opportunity tracking, and account planning.
• Prepare and deliver professional sales presentations and business reviews.
• Participate in industry trade shows, customer events, and other market-facing activities.

Travel

• Travel as frequently as 2-3 times per month to key accounts, attend all trade shows, and participate in key store events. Travel frequency increases in Q4.

What You Will Need:

Required

• Bachelor’s degree or equivalent professional experience.
• Demonstrated ability to grow existing customer relationships and achieve revenue objectives.
• Experience presenting to business owners, executives, and senior decision makers.
• Strong financial and business acumen.
• Experience utilizing CRM systems and sales analytics tools.
• Ability to travel throughout assigned territory.

Experience

• Selling luxury goods, jewelry, bridal, gift, or diamond knowledge (GIA).
• Experience working with independent jewelers and premium retail partners.
• Knowledge of merchandising, assortment planning, or retail operations.
• Experience launching premium or luxury product collections.

The Company

Richline Group, a Berkshire Hathaway company, is a global leader in precious metals, jewelry, and related products. Through our business units, including LeachGarner, Richline Jewelry, Rio Grande, and Inverness, we serve customers worldwide through manufacturing, distribution, and innovative sourcing solutions. We are committed to operational excellence, responsible sourcing, and long-term customer partnerships.

Compensation

For U.S. locations that require the disclosure of compensation, the pay range for this position is $90,000 - $110,000. Please keep in mind that this range is base pay only and does not include other components of the total rewards package for the position. If you are hired at Richline Group, Inc., your overall compensation will be determined based on factors such as skills, education, and/or experience, which may result in total compensation outside of this range.

EEO Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Richline does not accept resumes from recruiters or suppliers with which it has not signed a formal fee agreement. Suppliers are determined by specific hiring needs. Therefore, any resume received from an unapproved supplier is unsolicited, and Richline Group, Inc. is not obligated to pay referral fees.