JobsAccount ManagerSan FranciscoFounding Enterprise Account Manager
True Talent Solutions Partners
Posted yesterday · Jobs at True Talent Solutions Partners
Founding Enterprise Account Manager
True Talent Solutions Partners · Redwood City, California, United States
In short
You will manage post-launch relationships for large enterprise accounts, focusing on renewals, revenue growth, and expansion. Additionally, you will lead executive business reviews and collaborate with internal teams to drive product adoption and customer success.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have two to seven years of enterprise account management or customer success experience within B2B software companies. You should possess a proven track record of managing renewal targets and building strong executive-level relationships.
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Questions about this role
- Is this True Talent Solutions Partners role remote?
- Tagged on site.
- What does it pay?
- The posting lists $180,000–$220,000 a year.
- Does it sponsor visas?
- Visa sponsorship listed.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
Join an early-stage B2B AI company as its first Enterprise Account Manager, reporting to the COO. You will own post-launch relationships and revenue growth across large enterprise accounts, with a focus on renewals and expansion. Manage relationships with enterprise buyers and program owners from production launch through renewal.
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About the Role
Join an early-stage B2B AI company as its first Enterprise Account Manager, reporting to the COO. You will own post-launch relationships and revenue growth across large enterprise accounts, with a focus on renewals and expansion.
What You'll Do
- Manage relationships with enterprise buyers and program owners from production launch through renewal.
- Forecast, negotiate, and close renewals while identifying expansion opportunities within existing accounts.
- Partner with Account Executives, Customer Success Managers, and Customer Success Engineers to transition and grow account relationships.
- Use usage data and adoption dashboards to build customer business cases for broader deployment.
- Lead executive business reviews and help establish the enterprise account management function.
- Identify customer blockers and share them with Product and Engineering, connecting feedback to retention and revenue impact.
What We're Looking For
- Two to seven years of enterprise account management or customer success experience at B2B software companies.
- Experience personally owning renewal and expansion targets across a double-digit portfolio of enterprise accounts with 2,000 or more employees, or a portfolio of approximately $3 million to $4 million in ARR.
- A track record of growing accounts and closing renewals, with revenue results you can clearly discuss.
- Confidence in executive-level relationships, commercial negotiations, and multi-stakeholder account management.
- Experience with CRM systems, usage analytics dashboards, APIs, or usage-based pricing is valuable; AI, LLM, voice AI, or call-center-heavy industry experience is a plus.
- Comfort working in a fast-paced, in-person startup environment with demanding hours. Customer success experience should extend beyond support, onboarding, or project management.
Compensation & Benefits
Base salary of $180,000 to $220,000 annually, plus equity with a four-year vesting schedule and one-year cliff. Visa sponsorship is available. Commission structure is being finalized.
Location
On-site in Redwood City, California.
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