Commercial Account Manager - Industrial

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor—we’re a team dedicated to innovation, service excellence, and lasting customer relationships.

We’re looking for a Commercial Account Manager – Industrial to develop and grow relationships with industrial customers across an assigned territory.

In this role, you’ll serve as a trusted partner to customers by understanding their operational needs and connecting them with the right combination of lubricants, reliability services, fuel solutions, and value-added products and services.

What You’ll Do

Customer & Account Management

• Develop and maintain strong, long-term relationships with assigned industrial customers.
• Grow revenue, gross profit, and share of wallet across existing accounts.
• Understand customer operations and identify opportunities to provide additional products and services.
• Partner with RelaDyne’s Reliability Services team to expand service offerings and customer solutions.
• Develop account strategies and customer plans aligned with customer needs and business objectives.
• Maintain an active sales pipeline focused on achieving growth and budget objectives.
• Present new products, services, and value-added solutions to customers.
• Proactively follow up on customer orders, inquiries, and service opportunities.
• Deliver an exceptional customer experience and resolve issues quickly and professionally.

Sales & Business Development

• Identify and develop new industrial sales opportunities within the assigned territory.
• Build relationships with key decision-makers and influencers.
• Monitor customer purchasing behavior, market trends, and competitive activity to identify growth opportunities.
• Develop strategies to expand geographic coverage and strengthen RelaDyne’s presence within the industrial market.
• Maintain accurate customer, contact, pricing, and account information in company systems.
• Maintain a weekly sales itinerary and effectively manage customer visits and sales activities.

Profitability & Strategic Planning

• Meet or exceed established sales and gross profit goals.
• Partner with Pricing to develop competitive, profitable account pricing strategies.
• Collaborate with Purchasing, Product Management, Supply Chain, Logistics, and vendor partners to optimize product availability, service levels, and cost to serve.
• Monitor sales performance, product trends, and account profitability to identify opportunities for improvement.
• Assist with annual sales planning and customer growth strategies.

Collaboration & Leadership

• Work closely with branch leadership and internal teams to deliver solutions that meet customer needs.
• Collaborate with Customer Service, Warehouse, Logistics, Credit, Reliability Services, and other support teams to resolve customer issues.
• Support and mentor Inside Sales team members through coaching and collaboration on account strategies.
• Communicate market conditions, pricing trends, competitive activity, and customer opportunities to leadership.
• Represent RelaDyne professionally at customer meetings, industry events, and company functions.

What We’re Looking For

• 5–10 years of experience in industrial sales, lubricant distribution, reliability services, or a related industry preferred.
• Bachelor’s degree in Business Administration or a related field preferred, or equivalent professional experience.
• Proven ability to develop customer relationships and generate revenue growth.
• Strong consultative selling and business development skills.
• Ability to understand customer operational needs and translate them into profitable solutions.
• Strong negotiation, communication, presentation, and relationship-building skills.
• Analytical mindset with the ability to interpret sales data, customer purchasing trends, and market conditions.
• Strong organization and time-management skills with the ability to manage multiple accounts and priorities.
• Proficiency with Microsoft Office and business/CRM systems.
• Ability and willingness to travel approximately 50–70% to support customers and business development activities.
• Valid driver’s license

Why RelaDyne?

• Competitive pay
• Comprehensive benefits package, including medical, dental, and life insurance
• 401(k) with company match
• Generous PTO and sick time
• Career growth opportunities with a company that invests in its people

At RelaDyne, you’ll find more than just a job—you’ll build a career with a company that values people, teamwork, and growth. Apply today and help drive the future of reliability.

Safety-Sensitive Position Notice:

This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre-employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.

Know Your Rights: Workplace Discrimination is Illegal – (click for more information)

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at humanresources@reladyne.com.