Senior Administrative Assistant

Join the Consumer & Community Banking Chase Auto team — one of the most dynamic and fast-moving businesses within JPMorganChase — and play a pivotal role in enabling leadership and operations teams to operate at peak performance. At JPMorganChase, administrative professionals are valued partners who help shape the culture, efficiency, and success of their teams. This is your opportunity to grow your career in a dynamic, global environment where your contributions truly matter.

As a Senior Administrative Assistant at JPMorganChase, you will provide high-level administrative support to senior leaders, serving as a trusted partner in managing day-to-day operations across a fast-paced and deadline-driven organization. You will interact regularly with executive-level stakeholders across multiple lines of business, representing your team with professionalism and precision. Your ability to anticipate needs, manage complexity, and deliver flawless work will be essential to the success of the leaders and teams you support.

Job Responsibilities

• Maintain complex, multi-layered calendars for senior leaders, proactively resolving scheduling conflicts and prioritizing competing demands
• Coordinate and manage the logistics of internal and external meetings, including preparation of materials, room bookings, and technology setup
• Arrange detailed domestic and international travel, including itineraries, accommodations, and contingency planning
• Organize all aspects of offsite conferences and external events, including catering, transportation, and vendor coordination
• Process invoices and travel and expense claims accurately and in accordance with firm policies, serving as a subject matter expert for team members
• Screen and manage incoming communications, exercising sound judgment in prioritizing and routing information appropriately
• Support staff onboarding and offboarding activities, including equipment setup coordination and system access requests
• Produce high-quality written communications, organizational charts, and executive biographies for distribution across all levels of the firm
• Oversee day-to-day operations of the operations center, managing site expenses, coordinating visitor logistics, and organizing roundtable events to ensure a seamless and professional on-site experience
• Utilize data aggregation and reporting tools to pull, compile, and present key information in support of team reporting and internal communications
• Collaborate closely with fellow administrative professionals and lead ad hoc projects, adapting to shifting priorities and delivering results with minimal direction

Required qualifications, capabilities, and skills

• Minimum of five years of administrative experience supporting senior leadership, ideally at the Managing Director level or equivalent
• Advanced organizational skills with the ability to manage multiple high-priority tasks simultaneously in a fast-paced environment
• Demonstrated discretion and sound judgment when handling confidential information and interacting with senior stakeholders
• Strong interpersonal, written, and verbal communication skills with the ability to represent leadership professionally at all levels
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Proven ability to manage complex domestic and international travel arrangements and large-scale event coordination
• Excellent telephone etiquette and the ability to manage competing priorities with composure and professionalism

Preferred qualifications, capabilities, and skills

• Bachelor's degree or equivalent practical experience
• Prior experience in a financial services or similarly regulated, fast-paced corporate environment
• Demonstrated ability to edit and produce polished presentations and spreadsheets for executive and client-facing meetings
• Experience acting as a team lead or mentor within an administrative support function
• Familiarity with expense management and invoice processing systems and related firm policies

Note: This role requires you to work on-site five days per week. Hybrid or remote work schedules are not supported for this position.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.