Administrative Assistant - Reynolds Owner Association (ROA)

Duties and Responsibilities

• Provides administrative support to ROA personnel
• Administration of ROA website via coordination with ROA Accounting Manager and Marketing Department
• Maintains and updates the ROA website, including training and support for property owners in the use of the website
• Ensures that multiple property owner databases are in agreement and are updated on when differences are identified
• Generate new knowledge in the form of reports, tutorials, and other documents relevant to project work and standard operating procedures
• Maintains property files and departmental files
• Prepares correspondence, minutes, budgets, reports, agreement contracts and other departmental business
• Coordinates and schedules installation of Owners mail boxes, prepares billing and bills contractors who damage mail boxes
• Assists ROA Committee Members in preparations of scheduled meetings, minutes and meeting notices
• Assists biweekly and as needed in switchboard relief
• Mails decal application forms and processes returned forms as required
• Follows through on all Owners requests until resolved
• Maintenance of all Associations’ records, including budgets, covenants, agreements and resolutions
• Provides customers service to Reynolds Lake Oconee owners as needed
• Processes incoming/outgoing mail
• Processes FedEx Shipments
• Serves as backup and assists the Community Access Coordinator (Dwelling Live)
• Receive and process online property owner decal applications and distribute decals.
• Registers vendors for annual decal purchases and issues decals when fees are paid.
• Assists owners in use of Dwelling Live system
• Mails decal application forms and processes returned forms
• Provides Dwelling Live reports as requested
• Orders departmental office supplies and monitors inventory of office supplies
• Assists in mass email distribution using web-based software
• Assists in the scheduling and billing of Owner’s mailbox installation and repair
• Assists in coordination and completion of ROA projects
• Updates VMS property owners’ files

Qualifications/Requirements/Experience/Education

• A minimum of 3 to 5 years of administrative assistant experience
• Good written and verbal communication skills
• Strong organizational skills
• Typing 50 wpm
• Working knowledge of Microsoft Word and Excel
• Excellent basic mathematical skills
• Positive people skills and ability to work independently to meet deadlines
• Ability to work in a team environment

Benefits

• Medical, dental, vision and life insurance
• Paid time off: vacation, sick, personal days, and 10 holidays
• 401(k) with company match
• Flexible spending and health savings accounts
• LTD and STD
• Employee discounts: food, retail merchandise, boat rentals
• Golf privileges