JobsBusiness & Financial AnalystUnited StatesBusiness Analyst -Infrastructure Services-- Service Now Integrations
My3Tech Inc
Posted today
Business Analyst -Infrastructure Services-- Service Now Integrations
My3Tech Inc · Lansing, Michigan, United States
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In short
The Business Systems Analyst will support infrastructure projects by conducting data analysis, writing technical requirements, and implementing technology solutions. They are responsible for creating system procedures, providing user training, and managing contract deliverables.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have strong experience with the M365 Productivity Suite and data analytics. Experience with Service Now integrations, telecommunications platforms, and contract management is considered a plus.
About the employer
My3Tech
Providing Information Technology Solutions and Services (Consulting & Staffing) to both Public and Private sectors.
My3Tech is a leading IT Services & Consulting firm, renowned for driving transformative initiatives across state government sectors with unparalleled expertise and commitment for over 13Years.
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We offer services ranging from Software Development, Support and Maintenance, Consulting, Project and Program Management for various State Government Agencies like Social Services, Health, Education, Judiciary, Labour and Regulations and Information and Telecommunications, Agricultural and Natural Resources. We also provided specialised services to various State Governments in the areas of Medicaid, MMIS, Health, Childcare, Child Support and Child Welfare. At My3Tech, we combine our expertise with top-tier technology to deliver outstanding value. Partner with us to amplify your success. #My3Tech #ITServices #BusinessTechnology
- INDUSTRY
- IT Services and IT Consulting
- COMPANY
- Privately Held
- FOUNDED
- 2010
- HEADQUARTERS
- Pierre, South Dakota
- SIZE
- 51-200
- OFFICES
- 4 on LinkedIn
KNOWN FOR
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Questions about this role
- Is this My3Tech Inc role remote?
- Tagged hybrid · 2 days in office.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VOIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties may include data analysis, writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.
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Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VOIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties may include data analysis, writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.
**** Mandatory Skills & Experience ****
- MUST HAVE strong experience using M365 Productivity Suite
- MUST HAVE data analytics experience
- Experience with Contracts and Request for Proposals a plus
- Webex Calling Platform or Telecommunications Expense Management experience a plus
- Experience with Service Now Integrations (Asset Management, Inventory Management, CMDB discovery) a plus
Environment: **** Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours **** Key Platforms and Products include: Service Now, Webex Calling, Microsoft 365, Clarity, Imagicle, OKTA
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