Personal Lines - Business Analyst I - III

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

The Personal Lines Operations department is currently seeking a Business Analyst. The Business Analyst acts as a liaison between the users of Diamond and the technical development teams.

In this role you will gather information from state filed rules, rates and forms; test and review existing workflows; interview internal end-users and work with development staff to develop solutions that maximize functionality for our users while keeping within time and resource constraints. The PL Business Analyst develops requirement specifications and follows established procedures to communicate the requirements to the team. The PL Business Analyst also serves as a Product Owner for individual Agile teams within the Personal Lines Department.

This position is based at our Headquarters in Fairfield, OH. Hybrid work options are available in select departments at our Headquarters located in Fairfield, OH. Eligibility may vary based on your role, responsibilities, and departmental policies.

The pay range for this role is $55,000 - $85,000. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to

• analyze state filing information to determine how changes should be incorporated into Diamond
• gather and document Personal Lines business requirements
• communicate effectively
• work with the technical development team to determine solutions to problems that consider timeliness, effectiveness, and practicality in addressing customer needs

Be equipped with

• strong decision making, logical thinking and sound judgment
• strong written and verbal communication skills
• a strong technical aptitude
• excellent analytical skills with a focus on attention to details

Bring education and experience from

• a Bachelor’s Degree, an Associates’ degree with 1-3 years Personal Lines experience or Personal Lines experience of 3-5 years
• an API designation or an INS / AINS designation with Personal Lines experience

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.