CRU Data Analyst

The Data Analyst is responsible for collecting, managing, analyzing, and reporting data related to the Community Response Unit (CRU) and our community opioid response program. This position supports program evaluation, quality improvement, compliance, and strategic decision-making through the development of data reports, dashboards, performance measures, and outcome analyses.

The Data Analyst works closely with CRU leadership, clinical and community teams, grant/funding administrators, healthcare partners, and external stakeholders to ensure accurate reporting and measurement of program outcomes. The position plays a critical role in demonstrating the impact of funded activities, identifying trends, and supporting evidence-based improvements to services addressing substance use disorder, behavioral health needs, and social determinants of health.

The Data Analyst shall report to and shall be under the administration of the Director of Urgent Care Services for program specific supervision.

Responsibilities

• Collect, validate, and maintain program data from multiple internal and external sources.

• Ensure the accuracy, completeness, and integrity of databases related to program goals.

• Develop and maintain data collection tools and processes that support funding reporting requirements.

• Analyze program performance, utilization, outcomes, and trends related to CRU and opioid initiatives.

• Generate monthly, quarterly, annual, and ad hoc reports for leadership, funding agencies, and community stakeholders.

• Create dashboards, scorecards, and visualizations that support operational and strategic decision-making.

• Develop and monitor key performance indicators (KPIs) and outcome measures.

• Support continuous quality improvement initiatives through data-driven recommendations.

• Assist departments in identifying measurable goals and performance benchmarks.

• Assist with data management and reporting within Unite Us and other electronic systems utilized by the CRU program.

Physical Requirements

Normal office environment with occasional travel to partner agencies, community organizations, and service locations. Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds. Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed. Extensive computer and data analysis work. May require attendance at grand-related meeting and community events. TB test upon hire.