Executive Assistant to the CMO

Work Model & Compensation Eligibility:

• This role is not eligible for incentive, bonus, or commission-based compensation.

• This role is not eligible for fully remote work. It requires a hybrid, on-site presence.

• Relocation: This position is not eligible for relocation assistance.

About NYC Tourism + Conventions

New York City Tourism + Conventions is the official destination marketing organization and convention and visitors bureau for the five boroughs of New York City. Our mission is to invite the world and energize the City, building equitable, sustainable economic prosperity and community through tourism for the mutual benefit of residents, businesses, and visitors.

NYCtourism.com is the official website of New York City, reaching visitors in their trip-planning stages and showcasing everything the City has to offer. The site is also home to key marketing programs including NYC Restaurant Week®, NYC Broadway Week, and more.

POSTION SUMMARY

The Executive Assistant provides high-level, confidential support to the Chief Marketing Officer. This role manages day-to-day operations, ensures alignment across priorities, and supports execution of key initiatives.

You will manage a complex schedule, coordinate meetings and communications, and support leadership engagement with internal and external stakeholders. You will also be a partner across teams to keep work moving and ensure follow-through.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Executive Support

• Manage the CMO’s calendar, meetings, and travel across multiple priorities
• Anticipate conflicts and adjust schedules to align with business needs
• Serve as a point of contact for internal and external stakeholders
• Handle sensitive information with discretion

Meeting and Board Support

• Coordinate executive meetings, agendas, and materials
• Capture notes, track action items, and ensure follow-up
• Support Board-related logistics and communications as needed

Communications Management

• Manage inbox flow, prioritize requests, and ensure timely responses
• Draft and edit communications on behalf of leadership
• Coordinate across teams to ensure alignment on priorities

Project and Event Support

• Support strategic initiatives as needed led by the departments under the CMO, which includes
• Marketing, Media/Digital, Creative, Membership, Events and Research
• Assist with planning and execution of executive events and engagements as needed
• Coordinate travel, logistics, and materials for high-profile meetings

Operations and Process Management

• Improve workflows to increase efficiency across executive operations
• Maintain tracking systems, documents, and records
• Complete expense reports and support vendor coordination

KNOWLEDGE, SKILLS & ABILITIES

• 5-7 years of experience and a strong understanding of executive operations and C-suite support
• High attention to detail with strong organization and time management
• Ability to prioritize competing demands and shift quickly as priorities change
• Clear, professional written and verbal communication
• Strong judgment and discretion when handling sensitive information
• Ability to anticipate needs and act with limited direction
• Proficiency in Microsoft Office, calendar management, and virtual meeting tools
• Experience coordinating across teams and managing stakeholders
• Ability to manage projects, track deliverables, and ensure follow-through
• Strong problem-solving skills with a solutions-oriented mindset
• Ability to build relationships and work effectively across all levels of the organization
• Comfort supporting high-profile executives in fast-paced environments
• Some AI fluency is ideal

We offer a competitive benefits package including:

• Hybrid Schedule: 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote.
• Generous Time Off: PTO Bank (personal, sick, and vacation)
• Holidays: up to 12 paid company holidays, plus extended Winter Break.
• Floating Holiday: 1 per year, front-loaded.
• Healthcare: Premium medical, dental, and vision plans, plus HRA.
• Retirement & Development: Retirement savings plan and professional development opportunities.
• Perks: Cell phone credit to subsidize your plan and a monthly commuter allowance.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

NYC Tourism + Conventions Commitment to Diversity, Equity, and Inclusion

NYC Tourism + Conventions is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind.

All qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, citizenship or immigration status, age, sex, gender, gender identity or expression, sexual orientation, marital or familial status, pregnancy or related conditions, disability, genetic information, military or veteran status, arrest or conviction record, caregiver status, domestic violence victim status, or any other characteristic protected by applicable federal, New York State, or New York City law.

We strongly encourage women, people of color, members of the LGBTQIA+ community, people with disabilities, veterans, and individuals from historically underrepresented communities to apply.

If you need a reasonable accommodation for any part of the application or hiring process due to a disability, medical condition, or other legally protected reason, please contact us at HRCulture@nyctourism.com and let us know the nature of your request.

If you think you might thrive in this environment, we would love to hear from you.

EOE