Executive Assistant

Make an impact by enabling leaders and teams to operate at their best. In this role, you will coordinate priorities, manage details, and help deliver a seamless day-to-day experience. You will partner closely with colleagues across the organization and handle information with care and discretion.

Job summary

As an Executive assistant in our organization, you will support senior leaders by managing calendars, travel, meetings, and communications with accuracy, professionalism, and sound judgment. You help anticipate needs, resolve scheduling conflicts, and keep workflows moving in a fast-paced environment.

Job responsibilities

• Manage complex calendars, prioritize meeting requests, and proactively resolve scheduling conflicts
• Screen and route incoming calls and messages, using appropriate discretion when handling sensitive information
• Coordinate logistics for internal and external meetings, including agendas, materials, and follow-ups
• Arrange domestic and international travel, including itineraries and time-sensitive changes
• Organize offsite meetings and events, including venue coordination, catering, transportation, and room reservations
• Process invoices and travel and expense submissions, ensuring alignment to applicable policies and timelines
• Support onboarding and offboarding activities, including equipment requests and access coordination
• Draft and proofread clear, professional emails and messages for audiences at all levels
• Maintain organizational charts and executive biographies, keeping information current and accurate
• Operate independently on routine activities, communicate risks early, and escalate issues as needed

Required qualifications, capabilities and skills

• 5+ years of administrative experience supporting senior leaders (Managing Director or equivalent)
• Demonstrated experience managing complex calendars and competing priorities in a deadline-driven environment
• Demonstrated ability to coordinate logistics for meetings and events involving internal and external participants
• Demonstrated experience arranging domestic and international travel and responding to last-minute changes
• Demonstrated proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Demonstrated written and verbal communication skills, including drafting professional business communications
• Demonstrated ability to handle confidential information with discretion and sound judgment
• Demonstrated attention to detail and ability to deliver accurate, high-quality work

Preferred qualifications, capabilities and skills

• Bachelor’s degree
• Experience supporting a Managing Director or equivalent Senior Leader
• Experience maintaining organizational charts and leader biographies

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.