Director, HR Business Partner - GSC

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

We are seeking a Human Resource Director that can make an impact by providing thought leadership on driving team member engagement, building company culture, recruiting and developing top talent. The Human Resource Director is a strategic advisor to C-Suite leadership across multiple verticals ensuring the Wingstop Way values are fostered. The ideal candidate will lead a team of HRBPs to move fast, navigate ambiguity, build strong relationships across multiple teams, execute effectively which will ultimately impact the revenue and profitability of the organization.

• Provide Leadership to an HRBP team that fosters collaboration, transparency, and clarity through our core values.
• Develop and execute HR strategies that support Wingstop's values, vision, and goals. Collaborate with senior management to align HR initiatives with business objectives.
• Support the talent cycle including performance management, talent reviews, and career development planning with a global mindset
• Oversee daily HR operations including GSC HRBP team members supporting ELT client groups.
• Develops and grows team members through coaching, mentoring and career planning
• Proactively Identifies current and future talent needs that align with short and long-term organizational strategies and goals
• Proactively leads facilitation and support leadership discussions (gap analysis, high-potential identification & development, succession planning, etc.) aimed at developing future leaders
• Serve as a strategic advisor and change agent related to business initiatives
• Coach leaders to manage and maximize the skills/capabilities of their team members to maintain a high-performance culture
• Drive and nurture a culture that fosters a progress-driven mindset, a culture focused on values, and a workforce that is incredibly talented and engaged
• Build and foster healthy relationships and effectively communicate with key leaders and address employee relations actions
• Be up-to-date and able to adapt to current HR trends
• Support execute competitive development strategies to attract, retain, and accelerate growth. Stay informed about market trends and best practices to ensure the organization remains competitive.
• Create, interpret, and analyze HR & Talent metrics and data to assist in making appropriate business decisions and recommendations

WHAT YOU’LL NEED

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• 10+ years of progressive Human Resources experience, including experience serving as an HR Business Partner to corporate functions and senior leaders.
• Demonstrated business acumen and the ability to connect people strategies to operating priorities, financial considerations, and measurable business outcomes.
• Experience in strategic workforce planning, organization design, talent management, succession planning, performance management, and change leadership.
• Proven ability to influence, coach, and constructively challenge leaders while building credibility and trusted relationships across functions and levels.
• Strong analytical capability with experience using workforce data, business metrics, and external insights to diagnose issues, develop recommendations, and evaluate impact.
• Sound judgment and experience navigating complex employee relations, organizational risk, and employment law matters in partnership with Legal and HR specialists.
• Ability to balance strategic thinking with disciplined execution, manage competing priorities, and drive work forward in a fast-paced, evolving environment.
• Excellent communication, facilitation, and executive presentation skills, with the ability to simplify complex issues and build alignment around decisions.
• Experience working in a high-growth, consumer, restaurant, retail, hospitality, multi-unit, or franchise organization is preferred.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred; experience with HR systems, people analytics, and reporting tools is a plus.

WHO YOU ARE

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

BENEFITS

FLAVOR PERKS

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave

FUN IS THE BEST FLAVOR

• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.