Human Resources Generalist

Join Northeast Traffic Control, a Helix Traffic Solutions Company!

About Northeast Traffic Control

Northeast Traffic Control provides comprehensive traffic control, traffic engineering, and infrastructure support services throughout Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, and Connecticut. As part of the Helix Traffic Solutions family of companies, Northeast Traffic Control combines deep regional expertise with the resources and support of a leading national organization.

The company specializes in traffic engineering design, construction permitting, and field operations for complex roadway and infrastructure projects. Services include impact attenuator and steel barrier installation, overhead and bridge-mounted sign structures, and comprehensive traffic control solutions. By bringing engineering, permitting, and field execution together, Northeast Traffic Control helps clients manage projects safely, efficiently, and in compliance with local and state requirements.

About Helix Traffic Solutions

Helix Traffic Solutions is a national family of specialized operating companies providing traffic control, work zone safety, and roadway infrastructure services across the United States. Our shared mission is to protect lives every day through superior traffic and infrastructure solutions.

Key Responsibilities

Payroll Administration

• Coordinate weekly payroll submissions and review payroll reports for accuracy.
• Serve as the primary payroll contact for employees and management.
• Prepare and submit certified payroll reports as required.
• Oversee payroll processing for union and non-union employees, ensuring accurate application of wage rates, overtime, shift premiums, union dues, benefits, and other contractually required payments.
• Maintain compliance with payroll regulations and collective bargaining agreements through audits, reporting, reconciliations, and coordination with union representatives and benefit providers.

Human Resources

• Manage employee onboarding, personnel records, and HR documentation.
• Support recruiting, hiring, employee development, and offboarding activities.
• Answer employee questions regarding policies, payroll, and benefits.
• Assist managers with performance management and employee relations matters.

Benefits Administration

• Coordinate employee benefit enrollments and qualifying life events.
• Assist with open enrollment activities and benefit communications.
• Reconcile benefit invoices and resolve discrepancies.

Compliance & Risk Management

• Maintain compliance with employment laws and company policies.
• Manage I-9 documentation, personnel records, unemployment claims, and audit requests.
• Support workers' compensation and related reporting requirements.
• Partnering with managers and union representatives to address employee relations matters, grievances, disciplinary actions, and contract compliance.
• Ensure compliance with labor laws, union agreements, and company policies while supporting employee onboarding, performance management, workforce planning, and recordkeeping.

HRIS & Reporting

• Maintain employee data within HR and payroll systems.
• Generate HR, payroll, and workforce reports as requested.

Qualifications

• Minimum of 3–5 years of Human Resources and Payroll administration experience in a unionized work environment, with demonstrated knowledge of collective bargaining agreements (CBAs), union grievance processes, contract interpretation, seniority systems, wage administration, and payroll compliance related to union employees.
• Knowledge of payroll processes, employee benefits, and employment practices.
• Experience with HRIS and payroll systems preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to maintain confidentiality and manage multiple priorities.

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.