HR Generalist

Key Responsibilities

• Serve as the first point of contact for employee and manager questions on policies, pay practices, benefits and workplace issues; resolve routine matters and escalate complex cases with clear documentation.

• Conduct employee relations intake and investigations into workplace concerns under HR Manager guidance, documenting findings and recommending fair, consistent outcomes.

• Administer leaves of absence and accommodations, including FMLA, CFRA, Pregnancy Disability Leave and the interactive process under FEHA, coordinating with payroll and benefits vendors.

• Own onboarding and offboarding, including new-hire paperwork, Form I-9 and E-Verify compliance, orientation, final pay timing and exit interviews.

• Maintain accurate employee records and HRIS data; partner with HRIS/Payroll on job, pay and status changes, and produce headcount and turnover reports.

• Support California and multi-state compliance: required postings, harassment prevention training (SB 1343), policy acknowledgments, record retention and the employee handbook.

• Coordinate company HR programs, including the annual performance review cycle, open enrollment, training rollouts and employee engagement activities.

• Support the warehouse sites in Ontario, CA and Indiana on HR processes, working with site leaders to keep policies and documentation consistent across locations.

How You Work

• You follow through: cases are documented, deadlines are met and nothing falls through the cracks.

• You are approachable and steady: employees trust you with sensitive issues, and managers trust your advice.

• You collaborate across Talent Acquisition, HRIS/Payroll, Legal and site leadership to get things done.

Qualifications

Required

• 3+ years of HR generalist experience, ideally in a multi-site environment.

• Working knowledge of California employment law, including wage and hour rules, leaves (CFRA, PDL, FMLA) and FEHA.

• Hands-on experience with employee relations intake, documentation and investigations.

• Experience with an HRIS and Form I-9 / E-Verify processes.

• Sound judgment with confidential information and the ability to explain policies clearly to employees at all levels.

• Proficiency in Excel for HR reporting.

Preferred

• Experience supporting warehouse, distribution or other hourly workforces.

• Bachelor’s degree in Human Resources, Business or a related field, or equivalent experience.

• SHRM-CP, PHR or similar HR certification.

• Proficiency in Mandarin Chinese, to support a bilingual workforce.