HUMAN RESOURCES GENERALIST

About UMWSB

We are not your typical bank, and we like it that way. Our four business pillars, SBA Lending, Consumer Lending, Mortgage Lending, and Deposit Banking allow us to attract unique candidates of all experience levels to join our growing team.

What We Stand For

Our products, services, and expertise have the feel of a small community bank with the reach of a national brand. At United Midwest Savings Bank, we are proud of the responsible, ethical manner in which we have operated since opening our doors. Our success is built on understanding and meeting the needs of our customers, employees, and communities, and we continue to let those priorities guide everything we do.

Employment Type: Full-Time, Exempt

Reports to: SVP, Human Resources

Location: Westerville, Ohio

Please note this is not a remote position. Office attendance is required based on current hybrid schedules.

Join Our Team

We're seeking an experienced Human Resources Generalist II (Learning & Development) to help drive employee growth, organizational effectiveness, and HR excellence throughout the Bank.

This role is ideal for a well-rounded HR professional who enjoys balancing strategic and hands-on responsibilities. While Learning & Development is the primary focus, this position also plays a key role in HR operations, process improvement, policy development, and project coordination.

The successful candidate will bring a broad HR background, strong training and facilitation skills, a passion for continuous improvement, and the ability to build productive relationships with employees and leaders across the organization.

Primary Areas of Responsibility

• Learning & Development – 40%
• Process Management – 15%
• HR Team Support & Cross-Functional Coverage – 15%
• Process Improvement – 10%
• Policies & Procedures – 10%
• Project Coordination & Follow-Through – 10%

What You'll Do

In this role, you'll help develop employees, strengthen HR processes, and support organizational initiatives by:

• Managing and optimizing the Bank's Learning Management System (LMS)
• Designing, coordinating, and delivering employee training and development programs
• Partnering with leaders to identify training needs and development opportunities
• Developing training materials, onboarding resources, and professional development programs
• Measuring training effectiveness and recommending enhancements
• Supporting employee lifecycle processes and HR operations
• Identifying opportunities to improve HR processes and employee experience
• Developing and maintaining HR policies, procedures, and operational documentation
• Coordinating HR projects and initiatives from planning through implementation
• Providing support across recruitment, employee relations, benefits, performance management, and other HR functions as needed
• Assisting with change management and organizational initiatives
• Ensuring compliance with applicable employment laws, regulations, and Bank policies

What We're Looking For

• Strong communication and interpersonal skills
• Excellent attention to detail and accuracy
• Ability to multitask and manage time effectively
• Strong knowledge of Human Resources principles, practices, and employment laws
• Ability to build trusted relationships with employees and leaders at all levels
• Strong facilitation, presentation, and communication skills
• Excellent organizational, planning, and project management abilities
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong problem-solving and process improvement mindset
• High level of professionalism, discretion, and confidentiality
• Passion for employee development and continuous learning

Education and Experience

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, Training & Development, or a related field; or an equivalent combination of education and experience.

Required Skills/Abilities

• Broad experience across multiple HR disciplines, including Learning & Development, HR Operations, Employee Relations, Talent Acquisition, Performance Management, and Organizational Development
• 7+ years of progressively responsible Human Resources experience
• Experience designing, delivering, and evaluating employee training and development programs
• Experience developing policies, procedures, and process improvements
• Experience leading or supporting cross-functional projects and organizational initiatives

Preferred Qualification

• Experience administering a Learning Management System (LMS), specifically UKG.
• Experience working within a financial institution or other highly regulated environment
• Experience creating e-learning content, job aids, and training resources
• Experience supporting organizational change management initiatives
• Knowledge of HRIS platforms and HR technology systems

Why Join Us

• Opportunity to make a meaningful impact on employee growth and development
• Broad exposure to all areas of Human Resources
• Ability to lead projects and drive continuous improvement initiatives
• Collaborative and supportive leadership team
• Growing organization with opportunities to contribute strategically
• Meaningful work that helps support both employees and the communities we serve

United Midwest Savings Bank is an Equal Opportunity Employer.