Senior Human Resources Manager - Full-Time | Bilingual preferred

The Staff Pad has partnered with a mission-driven healthcare organization serving underserved populations in Los Angeles, CA, to recruit an experienced Senior HR Manager to lead their HR operations, workforce development, people analytics, and employment law compliance.

Reporting to the Sr. Human Resources Director and as a key member of the Human Resources team, the Senior HR Manager will foster a positive workplace culture where employees feel valued, respected, and supported while advancing the organization’s mission and strategic goals.

Schedule: Full-Time | 40-Hour Workweek | Evening and Weekend Availability as Needed

What You’ll Do

Key Responsibilities

• Promote a fair, supportive, and consistent employee experience throughout the employment lifecycle
• Analyze people and business metrics, including Diversity, Equity, Inclusion & Accessibility (DEI&A), performance management, and learning and development, to improve employee engagement and experience
• Collaborate with leadership to strengthen workplace culture and empower employees to reach their full potential
• Enhance onboarding processes through the organization’s system of record and develop and implement a learning management system (LMS)
• Streamline and centralize HR operations by optimizing HRIS platforms, employee changes, workplace investigations, case management, benefits, leave management, and the ATS in collaboration with Recruitment
• Standardize HR processes, improve operational efficiency, and expand HR’s strategic impact through technology and employee self-service tools
• Coach employees and managers, address employee concerns, support labor relations, and investigate complex workplace issues
• Develop and update HR policies, procedures, workflows, guides, and communications to support organizational change, employee relations, and regulatory compliance
• Develop performance management systems and career pathways to support employee growth and advancement
• Collect and analyze employee feedback, including exit interviews, to identify trends and improve retention
• Design and implement programs supporting onboarding, training, learning and development, and career advancement
• Leverage people analytics, predictive modeling, and technology to strengthen HR strategy and employee support
• Manage and implement HR-specific grant-funded initiatives, including project coordination and integration
• Lead HR compliance initiatives, audits, and requests for information from other departments
• Represent Human Resources in organizational initiatives and activities as assigned

Additional Responsibilities

• Support team initiatives, communicate with supervisors, meet goals, and embrace continuous improvement
• Uphold the organization’s Mission, Vision, and Values and stay informed of relevant policies, procedures, and regulatory changes
• Fulfill additional grant-specific responsibilities, as applicable
• Maintain required professional certifications and provide verification or recertification upon request
• Perform other duties as assigned

What We’re Looking For

Education and Experience

• Bachelor’s degree preferred; HR certification a plus
• Four years of professional HR experience, including two years in employee relations, preferred; equivalent education, training, and experience considered
• Nonprofit experience preferred; Federally Qualified Health Center (FQHC) experience a plus
• Knowledge of employee and labor relations, collective bargaining, employment laws, HR practices, supervisory principles, and program administration

Additional Skills and Requirements

• Strong written and verbal communication, listening, presentation, facilitation, negotiation, and relationship-building skills
• Excellent analytical, critical-thinking, problem-solving, and decision-making abilities
• Ability to collaborate across departments and with external agencies
• Strong project and time management skills
• Ability to navigate complex labor relations matters, apply employment laws, and scale HR operations in a growing healthcare organization
• Ability to support employees at all levels and apply trauma-informed management practices to complex workplace matters
• Demonstrated commitment to serving underserved communities and diverse populations
• Bilingual English/Spanish skills preferred
• Proficiency in Microsoft Office and internet-based applications; HRIS experience preferred
• Reliable transportation, ability to maintain required auto insurance, and flexibility to travel across Los Angeles, San Bernardino, and Riverside Counties
• Availability to work evenings and weekends as needed, including community events, within a 40-hour workweek

What You Can Expect

Physical Demands

• Primarily seated work with occasional movement and lifting up to 40 pounds

Reasonable accommodations available as needed

Work Environment

• Primarily office-based work with occasional community outreach
• A professional environment requiring confidentiality, accuracy, and reliable attendance

Benefits:

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• 403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

Make a Meaningful Impact

Bring your HR expertise to a mission-driven organization dedicated to improving access to quality healthcare. In this role, you’ll have the opportunity to strengthen HR operations, support employee growth, and help build a workplace where people and communities thrive