Senior Solutions Consultant - New York

Senior Solutions Consultant

YOOBIC is the leading AI-powered frontline employee experience platform. While most of the tech world builds for people behind a desk, we are building the operating system for the deskless workforce across retail, hospitality and other frontline industries.

Our mobile platform brings communications, learning and task management together in one place, helping organisations improve execution, frontline productivity and customer experience. Trusted by 350+ global brands, including Mattress Firm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma and Vans, YOOBIC is bringing digital transformation to the physical world.

We’re looking for a Senior Solutions Consultant to own the technical and strategic narrative for our most complex enterprise opportunities. This goes far beyond product demos: you’ll translate YOOBIC’s AI capabilities into clear, measurable business outcomes for VP- and C-level buyers while helping raise the bar across our Solutions Consulting team.

Why This is Your Next Career Move

• Strategic Influence: You’ll shape complex enterprise opportunities from discovery through to close, partnering closely with Account Executives and Account Managers.
• The AI Edge: You’ll help leading brands understand how responsible, explainable AI can improve store execution, sales performance and frontline productivity.
• Executive Exposure: You’ll work with senior retail, operational, IT and AI stakeholders, connecting technical capability to a compelling business case.
• Visible Impact: Your customer and market insight will influence our Product, AI and Engineering roadmaps.
• Team Multiplier: You’ll create repeatable assets, contribute to enablement and help strengthen best practices across the wider Solutions Consulting team.

What You’ll Achieve

• Lead Complex Opportunities: Own the technical and value strategy for enterprise deals, guiding discovery, solution design, validation and executive alignment.
• Build the Business Case: Create persuasive narratives that connect YOOBIC’s capabilities to measurable operational and commercial outcomes.
• Establish AI Trust: Explain how YOOBIC uses operational data, benchmarking and AI to generate reliable, responsible and actionable recommendations.
• Navigate Technical Stakeholders: Translate concepts such as LLM behaviour, security architecture and API integrations for both technical and non-technical audiences.
• Strengthen Enterprise Confidence: Own RFI and RFP responses and lead security conversations with customer IT, legal and procurement teams.
• Connect Customer and Product: Partner with Product, AI and Engineering, and Professional Services to bring customer needs and market insight into our roadmap.
• Scale What Works: Build reusable demonstrations, value frameworks and enablement materials that improve the quality and consistency of our pre-sales approach.

Who You Are

• The Enterprise Pre-Sales Expert: You bring 5+ years in Solutions Consulting, Sales Engineering or a similar pre-sales role, with a track record of closing complex enterprise SaaS deals at $200k+ ACV.
• The Technical Translator: You can explain AI, analytics, security and integrations in a way that is credible to technical teams and meaningful to business leaders.
• The Executive Storyteller: You can build and deliver a clear narrative for everyone from frontline operators to VP- and C-level stakeholders.
• The AI Practitioner: You understand the practical opportunities and limitations of AI and can build trust with customers evaluating AI-powered solutions.
• The Commercial Partner: You work closely with sales teams, understand deal strategy and know how to connect product capability to customer value.
• The Collaborator: You’re low-ego, adaptable and comfortable tailoring your approach to stakeholders with very different levels of technical and AI fluency.
• The Builder: You’re energised by pace and ambiguity and enjoy creating the assets, processes and best practices that help a team scale.
• The Customer Advocate: You remain focused on solving meaningful customer problems and achieving measurable outcomes.

Bonus Points

• Experience within retail, grocery, telecoms, hospitality or another frontline-heavy industry.
• Knowledge of large-scale retail or frontline operations.
• Familiarity with recommendation systems, LLM frameworks or the retail technology ecosystem.
• Experience in a high-growth start-up or an early Solutions Consulting or Sales Engineering team.
• Fluency in sales methodologies such as MEDDPICC or Challenger.
• Business-level Spanish.