JobsProduct DesignerNew YorkFounding Product Designer
True Talent Solutions Partners
Posted 2 days ago · Jobs at True Talent Solutions Partners
Founding Product Designer
True Talent Solutions Partners · New York, New York, United States
In short
You will own the customer experience for complex insurance claims operations, designing intuitive workflows and AI-agent interactions. You will collaborate with product and engineering teams to translate user research and behavioral data into enterprise-ready product surfaces.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
The role requires five to eight years of product design experience, specifically within early-stage startups and complex technical software environments. Candidates must demonstrate strong UX skills and hands-on experience with AI prototyping tools.
About True Talent Solutions Partners
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Questions about this role
- Is this True Talent Solutions Partners role remote?
- Tagged on site.
- What does it pay?
- The posting lists $170,000–$220,000 a year.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
Join an early-stage AI company building software for complex insurance claims operations. As the first product designer, you will shape the user experience from research through delivery, helping claims teams work through dense operational workflows with greater clarity and less effort. Own the customer experience across claims workspaces, dashboards, and other product surfaces, prioritizing clear and efficient workflows.
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About the Role
Join an early-stage AI company building software for complex insurance claims operations. As the first product designer, you will shape the user experience from research through delivery, helping claims teams work through dense operational workflows with greater clarity and less effort.
What You'll Do
- Own the customer experience across claims workspaces, dashboards, and other product surfaces, prioritizing clear and efficient workflows.
- Use behavioral data, heat maps, discovery calls, and direct user observation to understand product usage and identify improvements.
- Partner with product leadership, forward-deployed engineers, and the engineering team to translate customer problems into workflows and implementation-ready designs.
- Design interactions for AI agents that make their actions, sources, reasoning, and uncertainty understandable, while allowing users to review or intervene.
- Improve an early product interface into an enterprise-ready experience, taking design work from discovery through delivery.
- Establish design principles and a design system, and use AI prototyping tools to test ideas and assess their impact on users.
What We're Looking For
- Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.
- Strong UX skills with a track record of simplifying complex workflows through research and product usage data.
- Experience designing dense, technical software used regularly by operational teams; insurance, claims, healthcare, or other regulated domains are helpful.
- Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
- Experience designing AI or human-in-the-loop interactions is a plus.
- Product design experience beyond visual UI design; front-end engineering experience is not a substitute for a product design track record.
Compensation & Benefits
Base salary: $170,000 to $220,000 annually. Visa transfers are accepted, but new visa sponsorship is not available.
Location
On-site, five days per week in New York, New York.
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