Sr Product Designer (remote)

About the Company

At BenefitHub, our commitment is to offer employee perks and voluntary benefits that give real value to employees, focusing on enhancing the quality of their daily lives. We continuously strive to add unique and exciting values to the offers available to our members, partnering with a diverse range of global brands to achieve this.

This role provides a unique opportunity to become part of one of the fastest-growing benefits technology companies in the US, with expanding influence globally. Join our mission to improve the daily life of millions by providing access to the world’s largest selection of personally relevant benefits. By contributing to our goal of becoming the most widely used benefits platform, you will be enhancing the lives of millions of people around the globe.

BenefitHub does not currently offer H-1B Sponsorship

Position Overview

BenefitHub is hiring a Sr. Designer to own the end-to-end user experience across every surface our members touch: web, mobile, browser extension, email newsletters, and whatever we launch next. You'll set the design direction, build the system that keeps it consistent, and lead a designer who reports to you. This is a player-coach role: you'll still spend real time in Figma while growing the practice around you.

What you'll own:

• Own the UI and UX for the member web marketplace, iOS and Android apps, browser extensions, email newsletters, and client admin tools, and make them feel like one product.
• Own design roadmap priorities and shape features from problem framing through launch.
• Raise the craft bar on key flows: search, deal discovery, offer detail, redemption, and onboarding.
• Build a cross-surface design system with Engineering, with WCAG 2.1 AA accessibility as the default.
• Plan and run user research with members and client HR admins, and turn findings into decisions.
• Use GA4, funnels, heatmaps, and A/B tests to find friction and tie design to engagement, redemption, and retention.
• Set the standard for newsletter and lifecycle email design with Marketing.
• Manage and grow one Product Designer, including setting up design critique and request intake.

What you bring:

• 7+ years designing digital products, with deep B2C experience in marketplaces, e-commerce, or deals.
• 2+ years managing or formally mentoring designers.
• A portfolio of shipped work across more than one surface (such as web and native mobile), showing the problem, your process, and the outcome.
• Hands-on experience running interviews and usability tests yourself.
• Comfort with analytics: you can read a funnel, form a hypothesis, and design an A/B test that answers it.
• Experience building or scaling a design system with engineers, and expert-level Figma.
• Clear communicator who sets process in a lean, fast-moving team rather than inheriting it.

Nice to have:

• Designing browser extensions (Chrome, Safari) or other constrained UI.
• Email design with ESPs such as Iterable, Braze, or HubSpot.
• Designing for multiple languages and localized experiences.

BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members:

• Medical, Vision, and Dental (Employer paid 75% of monthly contributions)
• Domestic Partner Coverage for all insurance plans
• 100% employer-paid Life Insurance
• 401(K) retirement plan options (including employer contribution)
• Generous Paid Time Off (PTO)
• Generous Paid Paternity and Maternity Leave Policies
• 11 Holidays (Including office closed day after Thanksgiving)
• Professional development opportunities
• Flexible work schedules
• Collaborative and innovative work environment
• Remote-friendly work arrangements
• Employee discount program
• Flexible Spending Account program
• Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)