Vice President, Product Manager - Identity

Join a team shaping the future of identity data and security, where your product leadership and technical fluency can drive meaningful outcomes. You will help deliver seamless, trusted experiences for customers and employees while growing your career through high-impact work.

As a Vice President, Product Manager Identity in the Identity Products team within Trust and Security, you drive the vision, roadmap, and delivery of core identity data capabilities. You partner closely with engineering and key stakeholders to build scalable solutions that improve data trust, strengthen controls, and enable better decisions across the organization.

Job responsibilities

• Own the product vision, strategy, and execution plan for identity data capabilities across verification confidence, resolution, graph, and consent management
• Define and manage a prioritized roadmap that aligns to security, compliance, and business outcomes
• Partner with engineering, design, analytics, and stakeholders to deliver reliable, scalable, and secure identity data solutions
• Translate complex domain needs into clear product requirements, success measures, and delivery milestones
• Launch new capabilities and continuously improve existing products using feedback, metrics, and operational insights
• Establish and champion data governance standards, policies, and controls for the identity data domain
• Define and monitor key performance indicators for product health, data quality, and business impact
• Ensure products meet applicable privacy obligations, internal policies, and audit expectations
• Communicate strategy, risks, trade-offs, and outcomes clearly in senior stakeholder and governance forums
• Identify, assess, and mitigate risks related to data quality, access, privacy, and security
• Stay current on industry trends and emerging technologies to maintain a forward-looking roadmap

Required qualifications, capabilities, and skills

• 5+ years of demonstrated product management experience in identity, data management, or related technology domains
• Strong understanding of identity verification concepts, identity resolution, identity graphs, and consent management
• Experience leading cross-functional delivery across product, engineering, and stakeholder groups in large organizations
• Ability to define product roadmaps and drive measurable business and risk outcomes
• Technical fluency with modern data platforms, cloud architectures, and data pipeline technologies
• Knowledge of data governance frameworks, privacy obligations, and compliance considerations for sensitive data
• Strong analytical and data-driven decision-making skills, including defining and using product metrics
• Excellent written and verbal communication skills, including explaining complex technical topics to diverse audiences
• Proven stakeholder management and collaboration skills, including influencing without direct authority
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience

Preferred qualifications, capabilities, and skills

• Experience building and launching complex technology products in regulated industries
• Advanced degree in a technical, analytical, or business discipline
• Familiarity with identity and access management standards, protocols, and frameworks
• Experience applying machine learning or artificial intelligence to identity, fraud, or risk use cases
• Knowledge of graph-based data models for identity resolution and relationship mapping
• Hands-on experience with agile product development practices at enterprise scale

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.